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What is DelightChat?

Interact with customers through a unified dashboard, enabling smooth communication across multiple platforms. Leverage the Official WhatsApp API to effectively launch promotional campaigns and boost your sales. Recover potentially lost revenue from abandoned carts, provide timely order updates, and confirm cash-on-delivery transactions, all via WhatsApp. Enter DelightChat, a groundbreaking tool crafted for eCommerce brands that utilize WhatsApp, Instagram, and other modern messaging channels. When combined with savvy WhatsApp marketing techniques, you possess all the essential resources to grow your direct-to-consumer brand. Save valuable time while ensuring every customer inquiry is addressed across various platforms, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. Utilizing the Official WhatsApp API allows for efficient messaging to your entire customer database. With remarkable engagement and delivery rates, businesses are witnessing returns reaching up to 26 times their investment in WhatsApp marketing, alongside conversion rates that surpass traditional email approaches by 7.1 times. This all-encompassing strategy not only boosts customer satisfaction but also significantly propels your brand's growth and visibility in an ever-competitive market. By embracing these innovative communication methods, brands can forge stronger relationships with their customers and enhance their overall market presence.

What is Chato?

Chato.pro is an online WhatsApp inbox tailored for teams needing to handle several business numbers or to share a single number among multiple users. It brings together various connected WhatsApp chats into a cohesive dashboard, enabling users to effortlessly toggle between different lines, read and reply to messages, search for contacts, and track activity and response-time statistics. Team members can work together by sharing a session with view-only or interactive permissions, ensuring that the chats for each number remain separate, although the assignment of individual chats is not an option. Each session can also feature its own AI chatbot, included with the subscription, which can address frequently asked questions by using uploaded reference materials and sending relevant PDF files. Moreover, the platform includes an external API that allows for the integration of messages from various systems into specific inbox threads, but it does not support sending WhatsApp messages via that API. This service is particularly advantageous for customer support teams, sales departments, agencies, property managers, and enterprises with multiple locations, significantly boosting their communication efficiency. In addition, by optimizing interactions, Chato.pro aids teams in keeping their conversations organized, which can ultimately lead to enhanced productivity and better customer experiences.

Media

Media

Integrations Supported

WhatsApp
Facebook
Facebook Messenger
Gmail
Instagram
Shopify

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€5/number/month
Standard costs €5 per connected WhatsApp number per month or €48 per number per year. Billing is per number, not per teammate; the AI chatbot is included. A 7-day free trial includes one WhatsApp session and requires no payment card. There is no long-term contract.
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

DelightChat

Company Location

India

Company Website

www.delightchat.io

Company Facts

Organization Name

KariaTech OÜ

Date Founded

2026

Company Location

Estonia

Company Website

chato.pro

Categories and Features

Live Chat

Not specified

WhatsApp Marketing

Not specified

Categories and Features

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