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What is Flip?

Flip CX is a cutting-edge voice AI platform that transforms traditional customer support phone systems by automating incoming calls to create a conversational experience similar to that of Alexa, effectively addressing simple and repetitive customer questions without requiring human intervention. This platform is particularly beneficial in high-call-volume industries like retail e-commerce, healthcare, and transportation, as it efficiently manages common inquiries related to order statuses, returns, scheduling, billing, ride bookings, and more, significantly reducing the chances of missed calls and minimizing customer wait times. Equipped with pre-built AI workflows and smooth integrations, Flip CX removes the need for coding or manual development of call flows, enabling quick implementation through tools that analyze existing call patterns via a feature known as "Listen Mode," which activates automation intents based on real usage data. Additionally, Flip smoothly integrates with existing telephony and CRM systems, offering support for over 80 native integrations while providing valuable analytics that yield insights into customer satisfaction and revenue performance. This holistic strategy not only streamlines business operations but also significantly improves the customer experience by delivering prompt answers to their inquiries. By leveraging such advanced technology, businesses can elevate their customer service capabilities and maintain a competitive edge in the market.

What is Chatley AI?

Chatley AI is an AI agent platform for automating customer conversations across voice, chat, and messaging channels. Businesses can create and deploy configurable AI voice agents that handle inbound and outbound calls, answer questions, qualify leads, schedule appointments, capture information, follow up with customers, and transfer conversations to human agents. Chatley includes a no-code workflow builder, business knowledge bases, CRM integrations, conversation analytics, transcription, sentiment analysis, and performance reporting. Its integration capabilities include Salesforce, HubSpot, Zapier, Calendly, Google Calendar, APIs, and webhooks, enabling AI agents to work within existing business systems and processes. Chatley supports high-volume customer communication with continuous 24/7 availability and industry-specific configurations for sectors including BPO and call centers, retail, financial services, healthcare, automotive, and home services.

Media

Media

Integrations Supported

AfterShip
Alloy Automation
Autocab
Five9
Flywheel
Fulfil
Happy Returns
HubSpot CRM
Influx
Infocabs
Kodif
MediRoutes
Microsoft Dataverse
Nextiva
Postscript
Recharge
Shippo
Skio
Stay AI
The Hark Platform

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$129
Chatley AI offers subscription plans starting at $129/month, with options for small teams, growing businesses, established organizations, and enterprise deployments. Plans include AI calling minutes, phone numbers, knowledge bases, concurrent call capacity, support, onboarding, and advanced integrations. Pro starts at $129/month with 150 minutes, Elevate at $229/month with 400 minutes, and Premium at $399/month with 800 minutes. Enterprise plans feature custom pricing, 150+ concurrent calls, SIP trunk integration, custom integrations, SLA support, and enterprise security and compliance options.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Chromebook

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Flip

Date Founded

2018

Company Location

United States

Company Website

flipcx.com

Company Facts

Organization Name

Chatley AI

Date Founded

2025

Company Location

United states

Company Website

www.chatley.ai/

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

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