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What is Fuze?

Fuze is recognized as the foremost global platform for cloud-based communication and collaboration specifically designed for enterprises. It simplifies the complexities of managing traditional communication systems, guaranteeing outstanding voice clarity and dependable service with unlimited calls to over 110 countries through more than 50 carriers, making it particularly advantageous for businesses with a strong international footprint. With a decade of expertise in assisting clients globally, we provide a strategic framework to enhance the advantages of your Fuze implementation. This all-encompassing application works seamlessly across different locations and devices, offering valuable insights into user engagement, usage patterns, and overall organizational productivity. Elevate your communication strategies with the leading cloud platform that combines unified voice, high-definition video conferencing, real-time messaging, content sharing, and contact center solutions in one comprehensive package, transforming the way teams work together and interact. By adopting Fuze, you not only embrace the future of communication but also unlock the full capabilities of your enterprise, paving the way for enhanced collaboration and efficiency.

What is AT&T Office@Hand?

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.

Media

Media

Integrations Supported

Microsoft 365
Salesforce
Zendesk
Active Directory
CareerBlitz
Dropbox
Gong
Google Cloud Identity
Google Contacts
HubSpot CRM
HubSpot Customer Platform
Localist
Microsoft Dynamics 365
NextPlane
Okta
OneLogin
Slack
Zoho CRM
eFront

Integrations Supported

Microsoft 365
Salesforce
Zendesk
Theta Lake

API Availability

API Availability

Pricing Information

$20 per user per month

Pricing Information

$25.40 per month

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Fuze

Date Founded

2006

Company Location

United States

Company Website

www.fuze.com

Company Facts

Organization Name

AT&T

Date Founded

1983

Company Location

United States

Company Website

www.business.att.com/products/office-at-hand.html

Categories and Features

Call Center

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing

Meeting

Attendee Management
Scheduling

Team Communication

Audio Calls
Calendar Management
Chat / Messaging
File Sharing
Mobile Access
Search
Video Conferencing

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Chat / Messaging
Fax Management
Voice Mail

Video Conferencing

Presentation Streaming
Presentation Tools
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Presentation Streaming
Presentation Tools
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Categories and Features

Audio Conferencing

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

Online Fax

Not specified

Remote Work

Not specified

Team Communication

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

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