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What is GigTel?

Revolutionize your communication strategy, turning it from a cost liability into a valuable asset. With GigTel, your team can seamlessly connect through a cutting-edge, cloud-based communication platform designed to enhance your business in a remote work setting. By facilitating real-time communication from any location at any time, you can streamline your sales processes effectively. Enhance the customer experience by reaching out through chat, text, voice, or video with ease and speed. The real-time data analytics feature empowers you to refine sales tactics and customer interactions promptly, enabling you to make more effective business decisions. Many organizations face unnecessary challenges arising from communication hurdles such as missed calls, outdated system maintenance, and unreliable connections. We are here to provide a solution. Transform your business with our user-friendly, adaptable, and cost-effective hosted platform that consolidates communication efforts and boosts overall company performance. With us, you can effortlessly unlock the potential benefits that await your organization. Embrace change and see the difference it can make.

What is Ameyo by Exotel?

Ameyo provides a robust platform for managing customer engagement through a variety of channels including voice, video, chat, and social media. Its omnichannel contact center solution integrates with CRM systems and offers features like AI-driven voicebots, sentiment analysis, and dynamic reporting. Designed to optimize both customer service and operational efficiency, Ameyo helps businesses enhance customer satisfaction while reducing operational costs. With scalability, flexibility, and real-time analytics, Ameyo is a powerful tool for businesses looking to improve their customer experience management.

Media

Media

Integrations Supported

Salesforce
Zendesk
Zoho CRM
Copper
DrChrono
GoldMine CRM
Microsoft Dynamics 365
Microsoft Outlook
Propertyware
Sage CRM
Sugar Market
Sugar Sell

Integrations Supported

Salesforce
Zendesk
Zoho CRM
Aura365
Automate365
CASA
Freshdesk
Gnani Bot Builder Platform
Knowmax
SmartBots
Yellow.ai

API Availability

API Availability

Pricing Information

$9.95/user
Our FULLY loaded seat costs $24.95 with no extra (hidden) fees. It includes Video, File & Screen Share, Auto Attendant, VoIP, softphone, Mobile App, and SO much more!
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

GigTel

Date Founded

1951

Company Location

United States

Company Website

gigtel.com

Company Facts

Organization Name

Exotel

Date Founded

2011

Company Location

India

Company Website

www.ameyo.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Productivity

Collaboration
File Sharing
Presentation Tools
Task Management
Team Chat

Categories and Features

Auto Dialer

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Not specified

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback

Voice Bot

Not specified

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