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What is Happilee?
Happilee.io is a specialized platform for the WhatsApp Business API, crafted to equip small and medium-sized businesses with essential tools for automating communications, managing customer service, and sending bulk notifications through WhatsApp. A key highlight of the platform is its intuitive drag-and-drop chatbot builder, which enables users to create responses for frequently asked questions without any coding knowledge, complemented by around-the-clock customer support. Additionally, it features a shared team inbox that streamlines communication management, fostering effective teamwork, alongside broadcasting options that enable targeted messaging to large groups. Furthermore, the platform supports WhatsApp Commerce, facilitating storefronts and in-chat purchases while providing scheduling functionalities for automated drip campaigns and personalized alerts like stock updates and promotional messages. With robust integration capabilities connecting over 1,000 applications, including notable names like Zapier, HubSpot, Zoho CRM, Shopify, and Google Sheets, it maximizes the utilization of Meta's APIs and a strong infrastructure. This comprehensive integration not only accelerates response times and boosts customer satisfaction but also enhances sales by leveraging official WhatsApp features, synchronizing with CRM data, and creating advanced automation workflows, ultimately resulting in more efficient business operations. Overall, Happilee.io stands out as an all-encompassing solution that addresses the diverse communication needs of modern enterprises.
What is Chakra Chat?
Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams.
This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents.
Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects.
Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support.
It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users.
Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process.
This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.
Integrations Supported
Facebook
Shopify
WhatsApp
Axis LMS
Freshsales
Google Sheets
HubSpot CRM
Meta Ads Manager
Pabbly Connect
Integrations Supported
Facebook
Shopify
WhatsApp
Google Ads
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$12.49/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Chromebook
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Happilee
Company Location
India
Company Website
happilee.io
Company Facts
Organization Name
ChakraHQ
Date Founded
2019
Company Location
India
Company Website
chakrahq.com
Categories and Features
WhatsApp Marketing
Not specified
Categories and Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics