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What is Heyleur?

Heyleur is a web-based business phone solution designed specifically for small businesses and remote teams. It allows users to make and receive calls with a dedicated caller ID directly from their web browsers, while administrators benefit from features that enable call routing and management of team access in a collaborative environment. Interactive voice response (IVR) menus assist callers in reaching the appropriate individuals or departments, and employees can perform warm or direct transfers, check voicemails and call records, and even utilize a mobile backup in case their browser connection fails. This platform is particularly beneficial for teams looking for a unified communication system without relying on conventional desk phones, making it ideal for small or remote groups handling customer service or support requests. For the browser calling feature to work effectively, users must ensure they have a reliable internet connection and suitable audio devices to maintain clear communication. Consequently, Heyleur stands out as a versatile choice for contemporary businesses aiming to enhance their communication strategies and improve collaboration among team members. The user-friendly interface further contributes to its appeal, making it easy to navigate and use for individuals with varying levels of technical expertise.

What is Frontel?

Frontel is a web-based phone answering service powered by artificial intelligence, designed specifically for businesses. Organizations provide critical information such as their services and business hours to improve the accuracy of the AI's responses. The system efficiently handles incoming calls by collecting details including the caller's name, phone number, questions, and appointment requests while also keeping a record of relevant conversation text and inquiries in a dedicated Messages section. Subsequently, team members review these requests and contact callers to confirm appointments or propose alternative times. Businesses can choose to activate a Frontel phone number or redirect calls from their existing number when they have the capacity. Aimed primarily at small businesses and service teams, Frontel effectively manages routine inquiries and follow-ups, prioritizing the storage of conversation text over recording audio calls. This cutting-edge solution not only optimizes communication but also significantly boosts the efficiency of customer service operations for its users. By integrating Frontel into their processes, companies can ensure a more streamlined approach to handling customer interactions.

Media

No images available

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$35/user/month
$35 per user/month or $348 per user/year, billed upfront (equivalent to $29/month). A 7-day free trial requires no card, and nothing is charged during the trial. Applicable taxes may be calculated at checkout.
Free Trial Offered?

Pricing Information

Frontel offers a limited free initial trial, subject to availability. Carrier charges may apply when calls are forwarded.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

HughCharles Corp Inc.

Date Founded

2024

Company Location

United States

Company Website

heyleur.com

Company Facts

Organization Name

Frontel

Company Location

United States

Company Website

aiphoneansweringservice.io

Categories and Features

Categories and Features

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