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What is Hostly?

Hostly acts as a virtual AI receptionist and chat tool tailored for business websites. To set it up, businesses simply need to embed a straightforward script and provide essential information regarding their services, hours of operation, and pricing structures. Website visitors can interact through chat, posing questions that the assistant responds to based on the established business profile. When the appointment booking feature is enabled, it can propose available time slots from Hostly’s scheduling calendar or a connected Beauty Calendar. Furthermore, businesses have the option to accept either partial deposits or full payments via Stripe. The platform features an inbox that enables staff to oversee conversations, manage chat threads, or return them to the AI as necessary. Designed with small businesses in mind, such as salons, clinics, restaurants, and retail outlets, Hostly significantly improves customer engagement. Moreover, an optional WhatsApp button facilitates direct communication through the business’s WhatsApp for human responses, while Hostly’s AI does not participate in WhatsApp chats or answer phone calls. This balanced strategy guarantees that customers receive timely assistance while allowing human staff to step in when required, enhancing the overall customer service experience. By blending automated and personal interactions, Hostly aims to create a seamless communication channel for businesses and their clientele.

What is BarbrFlow?

BarbrFlow functions as a smart receptionist and appointment management tool specifically designed for the hair and beauty industry, catering to establishments like hair salons, barbershops, nail salons, beauty studios, makeup artists, and tattoo parlors. By connecting seamlessly with a business's WhatsApp account, it effectively handles frequently asked questions, confirms current availability, and allows for the booking, alteration, or cancellation of appointments based on predetermined services, staff schedules, pricing, and policies. Moreover, it includes features such as appointment reminders, optional deposits via services like Mollie or Stripe, the ability to create group bookings, manage waitlists for available slots, and engage in consent-based communication with previous clients. A detailed web dashboard provides business owners with access to calendar information, customer profiles, and team details, along with analytics on occupancy rates, revenue statistics, and occurrences of no-shows. Staff members are also able to review past conversations and step in to assist with requests that necessitate a personal touch. In addition, an Android app further improves accessibility, enabling users to manage appointments, verify payment statuses, and keep track of waitlists while on the move. This comprehensive suite of services not only optimizes operational efficiency but also significantly enhances the overall customer experience, making appointment management more streamlined than ever before, thereby contributing positively to business growth and client satisfaction.

Media

No images available

Media

Integrations Supported

Stripe

Integrations Supported

Stripe
Mollie
WhatsApp

API Availability

Has API

API Availability

Pricing Information

€29.90/month
Monthly plans: Counter €29.90 (600 conversations and 1,800 AI replies), Reception €49.90 (1,200 conversations and 3,600 replies), Hall €99.90 (3,000 conversations and 9,000 replies), and Headquarters €200 (7,000 conversations and 21,000 replies); prices are per month and exclude VAT. Pay-as-you-go is €10 for 500 AI replies, including VAT, with no subscription. Optional booking deposits incur a 1% Hostly platform fee; Stripe fees are separate.
Free Trial Offered?

Pricing Information

€249/month per business
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Icaro Nutrition

Company Location

Spain

Company Website

hostly.org.es

Company Facts

Organization Name

Core Haven Labs

Company Location

Netherlands

Company Website

barbrflow.com/en

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

Salon

Not specified

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