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What is Hostly?

Hostly acts as a virtual AI receptionist and chat tool tailored for business websites. To set it up, businesses simply need to embed a straightforward script and provide essential information regarding their services, hours of operation, and pricing structures. Website visitors can interact through chat, posing questions that the assistant responds to based on the established business profile. When the appointment booking feature is enabled, it can propose available time slots from Hostly’s scheduling calendar or a connected Beauty Calendar. Furthermore, businesses have the option to accept either partial deposits or full payments via Stripe. The platform features an inbox that enables staff to oversee conversations, manage chat threads, or return them to the AI as necessary. Designed with small businesses in mind, such as salons, clinics, restaurants, and retail outlets, Hostly significantly improves customer engagement. Moreover, an optional WhatsApp button facilitates direct communication through the business’s WhatsApp for human responses, while Hostly’s AI does not participate in WhatsApp chats or answer phone calls. This balanced strategy guarantees that customers receive timely assistance while allowing human staff to step in when required, enhancing the overall customer service experience. By blending automated and personal interactions, Hostly aims to create a seamless communication channel for businesses and their clientele.

What is FastLajna?

FastLajna functions as a cloud-based AI receptionist tailored for small service-based enterprises that are appointment-driven, such as barbershops, beauty salons, wellness studios, and automotive repair shops. Available around the clock, it adeptly manages incoming calls, addressing frequently asked questions concerning services, pricing, and hours of operation by leveraging information from the business's website. Furthermore, it verifies appointment availability through Google Calendar, facilitating effortless booking, rescheduling, or cancellations, and can also add callers to a waitlist if the service is fully booked. Business owners can take advantage of reviewing call logs, transcripts, and summaries via the FastLajna application, which accommodates multiple languages, including Czech, Slovak, English, and Ukrainian. During the initial setup, businesses can connect their calendars, redirect their existing phone lines, and input their website information, ensuring a seamless transition to this service, which currently supports only Czech telephone numbers. This pioneering solution not only elevates customer service standards but also optimizes the appointment management process for small enterprises, ultimately leading to enhancements in operational efficiency and customer satisfaction. Additionally, by automating routine tasks, it allows business owners to focus more on personal interactions with clients, fostering stronger relationships and repeat business.

Media

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Media

No images available

Integrations Supported

Stripe

Integrations Supported

Google Calendar

API Availability

Has API

API Availability

Pricing Information

€29.90/month
Monthly plans: Counter €29.90 (600 conversations and 1,800 AI replies), Reception €49.90 (1,200 conversations and 3,600 replies), Hall €99.90 (3,000 conversations and 9,000 replies), and Headquarters €200 (7,000 conversations and 21,000 replies); prices are per month and exclude VAT. Pay-as-you-go is €10 for 500 AI replies, including VAT, with no subscription. Optional booking deposits incur a 1% Hostly platform fee; Stripe fees are separate.
Free Trial Offered?

Pricing Information

CZK 990/month
Starter costs CZK 990 per assistant per month and includes 100 billed call minutes; additional minutes cost CZK 10 each. Pay-as-you-go costs CZK 0 per month plus CZK 11 per billed minute. Each call is rounded up to whole minutes. Setup is free. One Czech (+420) number is included; other countries and number types are unsupported. Prices are final and invoiced without VAT.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Icaro Nutrition

Company Location

Spain

Company Website

hostly.org.es

Company Facts

Organization Name

Fastlajna

Date Founded

2026

Company Location

Czech Republic

Company Website

fastlajna.cz/en

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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