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What is Mawidi?

Mawidi provides customized AI solutions aimed at automating reception and appointment processes in both Arabic and English, primarily targeting service-oriented businesses in Qatar, with its headquarters situated in Doha. The platform is equipped with tailored workflows for WhatsApp and voice communications, which streamline booking inquiries, oversee appointments in Mawidi, and enable rescheduling, cancellations, and handoffs to the staff of the business. For selected services, clients can utilize deposit payment links via a specific company payment account, receiving payment confirmations once transactions are completed successfully. The features accessible to users vary based on their selected plan, the service providers they engage with, and their overall business setup. It is important to verify the required languages, booking protocols, and escalation methods before activating the service. As of now, there is no integration with Google Calendar or Outlook that allows for the creation of customer booking events in those calendars. Users should also take the time to examine the pricing information to understand the most current terms tied to each plan. Furthermore, Mawidi is committed to refining its services by actively considering user input and analyzing market developments, ensuring that they remain responsive to the evolving needs of their clientele. In doing so, they strive to maintain a competitive edge in the rapidly changing landscape of AI solutions for businesses.

What is Cedri?

Cedri serves as a dedicated AI receptionist specifically designed for small enterprises in Canada, functioning 24/7 to manage calls in both English and French, while also efficiently booking appointments for callers without requiring them to leave a message. This service provides a local Canadian phone number that allows customers to easily schedule, modify, or cancel appointments, ask questions about services, hours of operation, and pricing, with the option to be transferred to a human representative when needed. Both the business and its clients receive text message confirmations, and returning callers are recognized promptly to enhance the personal touch of their interaction. Cedri is equipped with pre-set configurations for numerous industries, featuring templates for over 100 different business types such as plumbing, dental care, hairdressing, and restaurants, all tailored with language that resonates with your clientele. Every call is recorded, summarised, and transcribed, accessible through applications for iPhone and Android as well as a web interface, ensuring that all communications are readily available for review. Furthermore, your appointments can smoothly integrate with Google Calendar and Outlook in beta, while ensuring that all transcripts and booking records are securely kept within Canada's jurisdiction. This service is competitively priced at CA$18.99 monthly, which covers up to 30 answered calls, removing per-minute charges and any binding contracts for users. It represents an effective way to improve customer interaction and optimize appointment management for businesses, regardless of their size, while also offering the peace of mind of having all data handled securely. With its user-friendly features and reliable support, Cedri stands out as a vital asset for small businesses aiming to elevate their operational efficiency.

Media

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Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$279
Free Trial Offered?

Pricing Information

$18.99 CAD/month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Mawidi

Date Founded

2023

Company Location

Qatar

Company Website

mawidi.com/en

Company Facts

Organization Name

Cedri Inc.

Date Founded

2026

Company Location

Canada

Company Website

cedri.ca

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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