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What is Microtalk?

Microtalk delivers a comprehensive suite of cloud-based telecommunication services, designed to empower businesses with flexible, secure, and cost-effective connectivity. Its flagship Cloud Phone System is simple to deploy and packed with features, including IVR digital receptionists, secure call recording, music on hold, skills-based call routing, and HD-quality voice. The system is equally suited for small businesses, remote teams, and enterprise-level contact centers, making it a versatile option for diverse communication needs. Contact Centre solutions include high-capacity VoIP trunks, optimized media routing, toll-free and DID numbers, and a predictive dialer hosted in the cloud to streamline outbound campaigns. Microtalk also provides enterprise-grade fibre internet with speeds up to 10Gb, combined with SD-WAN and MPLS for reliable, high-performance networking. For customer engagement, its SMS platform allows businesses to launch and track mass campaigns, schedule recurring messages, and ensure compliance with carrier regulations. Since 2008, Microtalk has served more than 10,000 customers across 15 countries, ranging from retail and construction to finance and call centers. Its business model eliminates CAPEX by offering low per-user costs, making advanced cloud telephony accessible and scalable for organizations of any size. Clients benefit from seamless setup in under five minutes, easy integration, and round-the-clock technical support. By combining innovation, reliability, and customer-first solutions, Microtalk continues to be a trusted partner in modern business communications.

What is Blink Voice?

Blink Voice serves as a robust hosted communication platform that combines the Cirrus cloud PBX with Comet softphones, catering to both desktop and mobile users. This innovative solution equips businesses with a web interface that allows for comprehensive management of phone records, system settings, call routing, and extensions, enabling personnel to make and receive calls seamlessly across various devices via internet connectivity. The Comet application further augments this functionality by providing features such as voicemail-to-email, conference calling, and call transfers, while also facilitating chat, instant messaging, video conferencing, and file sharing. Tailored for organizations that need a cloud-based telephone system adaptable for office, remote, and multi-site operations, Blink Voice also includes configuration and support services to assist users. Additionally, the platform offers a range of capabilities and deployment options based on specific service orders, allowing businesses the flexibility to customize the system according to their distinct requirements. Ultimately, Blink Voice is designed to enhance communication in contemporary work settings, promoting collaboration and connectivity among team members, thereby fostering a more efficient workflow. By integrating various communication tools, it ensures that teams can stay connected regardless of their physical locations.

Media

No images available

Media

No images available

Integrations Supported

Bigin by Zoho CRM
HubSpot CRM
Salesforce

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

$20/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Microtalk Europe Limited

Date Founded

2008

Company Location

United Kingdom

Company Website

microtalk.co.uk

Company Facts

Organization Name

Blink Voice

Date Founded

2015

Company Location

United States

Company Website

www.blinkvoice.com/products

Categories and Features

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Call Logging
Call Recording
Call Scripting
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

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