Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Microtalk?

Microtalk delivers a comprehensive suite of cloud-based telecommunication services, designed to empower businesses with flexible, secure, and cost-effective connectivity. Its flagship Cloud Phone System is simple to deploy and packed with features, including IVR digital receptionists, secure call recording, music on hold, skills-based call routing, and HD-quality voice. The system is equally suited for small businesses, remote teams, and enterprise-level contact centers, making it a versatile option for diverse communication needs. Contact Centre solutions include high-capacity VoIP trunks, optimized media routing, toll-free and DID numbers, and a predictive dialer hosted in the cloud to streamline outbound campaigns. Microtalk also provides enterprise-grade fibre internet with speeds up to 10Gb, combined with SD-WAN and MPLS for reliable, high-performance networking. For customer engagement, its SMS platform allows businesses to launch and track mass campaigns, schedule recurring messages, and ensure compliance with carrier regulations. Since 2008, Microtalk has served more than 10,000 customers across 15 countries, ranging from retail and construction to finance and call centers. Its business model eliminates CAPEX by offering low per-user costs, making advanced cloud telephony accessible and scalable for organizations of any size. Clients benefit from seamless setup in under five minutes, easy integration, and round-the-clock technical support. By combining innovation, reliability, and customer-first solutions, Microtalk continues to be a trusted partner in modern business communications.

What is ConneXio?

Introducing ConneXio Cloud, an all-encompassing platform designed for Unified Communications as a Service (UCaaS), customer engagement, and workforce management that combines simplicity with efficiency. This comprehensive suite offers a range of communication and management tools including AI-driven voice recognition IVRs, omni-channel support, voicemail and call menu builders, VoIP web phones, and CRM integration. Additionally, it features UCaaS/CCaaS capabilities, a predictive dialer, as well as options for BPO and outsourcing. Tailor the specific solutions you need to connect with customers throughout their entire journey via their preferred communication channels, no matter where they are located globally. Deliver a luxurious, VIP experience that is so seamless and proactive that it will leave your customers feeling as though you can anticipate their every need. With features like real-time analytics and reporting, custom-tailored solutions, and cutting-edge AI and machine learning technologies, paired with an industry-leading VoIP network, ConneXio Cloud empowers businesses to enhance customer interactions like never before. Elevate your service standards to ensure customer satisfaction and loyalty in every engagement.

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Integrations Supported

Salesforce
Bigin by Zoho CRM
HubSpot CRM

Integrations Supported

Salesforce
APRO CRM
Agile CRM
Pipedrive
Shopify
Sticky.io
Zendesk
Zoho CRM Plus
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

$20/month

Pricing Information

$29.99
We have custom-tailored solutions for every business. Contact our team today so we can build a custom-tailored solution specific for your business' needs!
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microtalk Europe Limited

Date Founded

2008

Company Location

United Kingdom

Company Website

microtalk.co.uk

Company Facts

Organization Name

ConneXio

Date Founded

2014

Company Location

United States

Company Website

www.connexiocloud.com/connexio-cloud-free-trial/

Categories and Features

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Call Logging
Call Recording
Call Scripting
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Chatbot

Call to Action
Human Takeover
Ready-made Templates
Social Media Integration

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Live Chat

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Dialers

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Predictive Dialer
Telemarketing Management
VoIP

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