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What is Modern Dial Tone?

Modern Dial Tone is recognized as a dependable supplier of business telephone services and equipment, celebrated for its superior quality and reliability. We provide a diverse array of solutions tailored to various requirements, ranging from single lines for small enterprises to comprehensive systems designed for large corporations and call centers. Our commitment to transparency is evident in the simplicity and clarity of our telephone bills, distinguishing us in the marketplace. Notably, we offer flexibility to our clients by avoiding long-term contracts, which empowers them to make service decisions that best suit their evolving needs. Utilizing cutting-edge technology, Modern Dial Tone guarantees a smooth user experience, even in environments with unstable networks, supported by a robust service level agreement that ensures both uptime and exceptional call quality. Our firm also places a high emphasis on safeguarding your business through rigorous compliance measures, which are reinforced by third-party certifications. In addition, our noise-canceling microphones are especially advantageous for dynamic office environments, significantly reducing background noise distractions. This unwavering dedication to providing top-notch service and innovative technology illustrates our commitment to addressing the distinct requirements of each client, fostering long-lasting partnerships built on trust and satisfaction. Ultimately, we aim not just to meet expectations but to exceed them, ensuring that every interaction with our services enhances your business operations.

What is 8x8 Work?

8x8 Work is an advanced unified communications and customer engagement platform designed to bring global teams and clients together through voice, video, and messaging in one seamless interface. It includes enterprise-grade PBX features with intelligent routing, mobility support, SMS, fax, and Global Reach® technology to guarantee reliable and high-quality connectivity from anywhere. Beyond traditional phone capabilities, the solution enables interactive video conferencing with AI-powered meeting summaries, noise suppression, polls, recordings, and collaborative whiteboards to help teams make faster, smarter decisions. Asynchronous team chat and file sharing allow workflows to continue without disruption, fostering continuous productivity in remote and hybrid environments. AI plays a pivotal role, eliminating repetitive tasks by generating transcriptions, summaries, and recaps for meetings, voicemail, and chats, ensuring that no critical detail is lost. The platform’s versatility is enhanced by powerful integrations with Microsoft Teams, Google Workspace, Salesforce, ServiceNow, and Zendesk, streamlining workflows across diverse business ecosystems. Organizations also benefit from advanced analytics, giving them actionable insights into performance and communication quality. Security is a top priority, supported by global compliance standards like HIPAA, ISO 27001, PCI DSS, GDPR, and SOC 2 Type II certifications. Whether powering contact centers, enhancing CX, or enabling cross-departmental collaboration, 8x8 Work adapts to diverse communication needs. By modernizing systems, organizations can reduce risks, build trust, and position themselves for long-term growth.

Media

Media

Integrations Supported

Integrations Supported

8x8 Video Meetings
Gmail
Google Calendar
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft Teams
Salesforce
ServiceNow

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Modern Dial Tone

Company Location

United States

Company Website

moderndialtone.com

Company Facts

Organization Name

8x8

Date Founded

1987

Company Location

United States

Company Website

www.8x8.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Not specified

Categories and Features

Audio Conferencing

Not specified

Business Phone Systems

Call Routing
Employee Directory
Mobile Access
Web Conferencing

Business VoIP

Contact Management
Unified Communications

Call Forwarding

Not specified

Cloud PBX

Virtual Extensions
Web Conferencing

Team Chat

Not specified

UCaaS

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

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