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What is Momentum?

Momentum empowers businesses to grow and develop their operations by providing flexible and reliable managed cloud services designed specifically for communication requirements. Our extensive array of offerings, which encompasses global networking, cloud voice, SD-WAN, collaboration solutions, and contact centers, guarantees that communication can occur effortlessly at any time and from any location. At Momentum, our commitment lies in delivering exceptional managed cloud services that enhance connection efficiency and speed for individuals. We take pride in our customer-centric approach and are devoted to fostering the growth and prosperity of your business in a constantly changing environment, ensuring that you are always equipped to meet the challenges ahead.

What is Dyalogo?

This platform operates entirely in the cloud and meets the highest quality standards established by Google Cloud Platform. By leveraging WebRTC technology, it is designed to be compatible with all operating systems, eliminating the need for VPNs and functioning on minimal bandwidth, which makes it particularly advantageous for remote work settings. It enables effortless communication with customers through a variety of channels such as phone calls, emails, chats, WhatsApp, SMS, and web forms. You can connect with your customers on their preferred platforms, ensuring a convenient and efficient experience. Serving as an omnichannel contact center solution, it not only simplifies interactions with customers across diverse channels but also improves the overall experience for both clients and agents, allowing for the amalgamation of various interactions into unified business processes. This comprehensive strategy guarantees that every customer interaction is impactful and significant, ultimately building stronger connections. Moreover, by integrating these communications, businesses can better track engagement metrics, leading to continuous improvement in customer service quality.

Media

Media

Integrations Supported

Cisco Webex
Microsoft Teams

Integrations Supported

Facebook Messenger
Google Assistant
Google Cloud Platform
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Momentum

Date Founded

2001

Company Location

United States

Company Website

gomomentum.com

Company Facts

Organization Name

Dyalogo SAS

Company Location

Colombia

Company Website

www.dyalogo.com/call-center-en-la-nube

Categories and Features

Business VoIP

Not specified

Call Center

Not specified

Cloud PBX

Not specified

SD-WAN

Not specified

Categories and Features

Call Center

Not specified

Cloud PBX

Not specified

Contact Management

Not specified

CRM

Not specified

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