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What is Neotel?

Neotel offers the opportunity to upgrade your PBX system by adding a CRM module, which proves invaluable for telemarketing and customer service in contact centers thanks to features like a predictive dialer. Their virtual PBX integrates seamlessly with mobile services, ensuring you can leverage the full advantages that this integration brings. You can make limitless internal calls at no expense, whether they are between landlines or mobile extensions, which keeps communication efficient and budget-friendly. Users also benefit from various mobile bonuses, further enhancing their experience. With a unified billing system in place, overseeing both fixed and mobile expenses becomes an easy task. The call center manager can quickly assess the status of all teleoperators, providing immediate oversight and the ability to implement actions such as conference monitoring. Additionally, when the coordinator uploads a database, the system autonomously starts calls, routing them to the teleoperator as soon as a connection is established, optimizing the workflow for improved efficiency. This array of features not only boosts communication but also greatly enhances overall productivity across operations, making it a comprehensive solution for modern businesses.

What is My Country Mobile?

My Country Mobile provides affordable and user-friendly VoIP solutions that are truly exceptional. Experience a range of features with our 30-day, no-risk trial of the premium VoIP phone system. Our goal is to help families and friends maintain connections across distances by utilizing advanced technology and intelligence. We strive to enhance both personal and professional relationships with simplicity and effectiveness. With extensive knowledge and expertise, our team is dedicated to delivering top-notch results that surpass our clients' expectations. We are excited about the prospect of expanding our services and achieving further growth. With decades of experience in crafting technologies and solutions that enhance communication and sharing for businesses and individuals globally, My Country Mobile has established itself as a frontrunner in the innovation of such technologies and services. As we continue to evolve, we remain committed to fostering connectivity in an increasingly digital world.

Media

Media

Integrations Supported

Integrations Supported

Dynamics 365 Commerce
Dynamics 365 Customer Service
Enthu.ai
Freshdesk
Front
HubSoft
HubSpot CRM
HubSpot Customer Platform
Intercom
Klaus
OneHash CRM
Pipedrive
Salesforce
Shopify
Slack
Stackreaction
Zapier
Zendesk
Zoho CRM Plus

API Availability

API Availability

Has API

Pricing Information

€12 per month

Pricing Information

$9.99/user/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Neotel 2000

Date Founded

2000

Company Location

Spain

Company Website

www.neotel2000.com

Company Facts

Organization Name

My Country Mobile

Date Founded

2010

Company Location

United Arab Emirates

Company Website

www.mycountrymobile.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Scripting

Call Center

Call Logging
Call Recording
Call Scripting
Database
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer
Queue Management

Call Recording

Scheduled Recording

CRM

Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

IVR

Call Logging
Call Recording
Call Routing

Predictive Dialer

Call Recording
Callback Scheduling
Contact Management

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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