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What is Ominiflow?

Ominiflow provides growing teams with an all-in-one solution to handle marketing, sales, and customer support using just one WhatsApp number, featuring a user-friendly drag-and-drop chatbot builder that addresses common inquiries and qualifies leads, a shared team inbox that facilitates smooth conversations among multiple agents, and an integrated CRM that organizes chats and advertising interactions into coherent leads rather than scattered messages. For e-commerce and direct-to-consumer businesses, it empowers customers to browse a full product catalog and make purchases directly within WhatsApp, which removes the hassle of switching apps or using separate checkout links. Real estate firms benefit from this tool by automating appointment scheduling for site visits directly from the initial message of potential clients. Moreover, clinics, schools, and various service providers take advantage of Ominiflow to manage customer inquiries without missing any due to busy phone lines. The platform also integrates effortlessly with existing business software, including Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and over 60 other applications, turning WhatsApp into a comprehensive channel instead of a standalone tool, which significantly boosts operational efficiency. This capability enables teams to foster a stable workflow while enhancing interactions with customers in a meaningful way. With Ominiflow, businesses can elevate their customer service and streamline their processes like never before.

What is Convrs?

Convrs is a cloud-based messaging platform designed for businesses to manage customer communications across multiple channels such as WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and live chat on their websites. It brings all conversations together in a single inbox, which allows teams to delegate tasks, collaborate through internal notes, and easily access customer data. Users can also set up automated chatbot workflows based on specific rules, and depending on their subscription tier, they can integrate AI-enhanced chatbots; this functionality includes optimizing routing, automating follow-ups, and running WhatsApp campaigns with features like audience targeting, personalized messaging, scheduling, and performance tracking. In addition, Convrs provides mobile apps for both iOS and Android platforms, along with strong integrations with HubSpot and Salesforce, as well as an API for custom connections. This platform is particularly useful for marketing, sales, and customer service teams that leverage messaging to improve customer engagement, enhance lead qualification, and deliver effective support. By offering a wide range of features, Convrs enables businesses to refine their communication approaches across various channels, thereby driving overall efficiency and effectiveness in customer interactions. Ultimately, Convrs serves as a vital tool for organizations looking to elevate their messaging capabilities and foster stronger customer relationships.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce
Razorpay
Shopify
WhatsApp
WooCommerce
Zoho CRM

Integrations Supported

HubSpot CRM
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Annual plans
Free Trial Offered?

Pricing Information

$29/agent/month
Starter is $0/month for 1 agent, 2,000 messages/month, 2 channels, and 2 chatbots. Standard is $29/agent/month. Business is $390/month with 10 seats included ($39 per extra seat); Enterprise is $1,225/month with 25 seats included ($49 per extra seat) and a 9-month minimum. Annual payment receives a 20% discount. A 45-day free trial is offered on eligible plans. WhatsApp use adds a $25/month fee per number plus Meta conversation charges; SMS fees vary by country and setup.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Ominiflow

Date Founded

2024

Company Location

India

Company Website

ominiflow.com

Company Facts

Organization Name

Convrs

Date Founded

2019

Company Location

United Kingdom

Company Website

convrs.io

Categories and Features

WhatsApp Marketing

API
Alerts
Bulk Messaging
Campaign Management
Reporting / Analytics

Categories and Features

WhatsApp Marketing

Not specified

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