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What is Oracle Utilities?

Thrive in the pursuit of creating a sustainable future that encompasses both energy and water while maintaining affordability. Deliver remarkable experiences for your clients, improve energy efficiency, and manage networks and resources to guarantee that essential services are accessible to your communities every day. Seamlessly connect customer service, billing, metering, and device management to increase revenue and address concerns promptly. Gather, oversee, and evaluate intricate meter and device data to speed up billing cycles and boost operational productivity. Engage and attract customers through personalized marketing and sales initiatives that inspire them to take action. Leverage artificial intelligence and insights derived from behavioral science to drive change and effectively manage peak demand, catering to the unique needs of each customer. Proactively identify and mitigate potential issues throughout the lifecycle of your physical assets, ensuring they remain durable and dependable. Optimize work management, maintenance, and operational workflows to nurture an environment of efficiency throughout the organization. This comprehensive strategy not only fosters innovation but also establishes your entity as a frontrunner in the domain of sustainable resource management. By focusing on these key areas, your organization can significantly enhance its impact on the environment and the communities it serves.

What is EnSite Safari Suite?

EnSite Safari Suite® is an exceptional software solution designed specifically for the billing and customer service requirements of multi-commodity retail energy operations. Its design aims to support the growth of energy companies and service providers by enhancing scalability and optimizing back-office functions. By centralizing access to essential data within a unified platform, EnSite Safari Suite enables organizations to make strategic financial and operational decisions effectively. Energy marketers utilize Safari's features to grow their businesses, drawing on their internal knowledge to gain a competitive advantage through improved customer and information management. Additionally, Safari CIS offers a user-friendly dashboard that simplifies the management of customer interactions, which not only boosts the efficiency of delivering accurate and timely customer service but also strengthens client relationships. This comprehensive approach ensures that companies can respond rapidly to market changes while maintaining high levels of customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/utilities/

Company Facts

Organization Name

EnSite

Date Founded

1995

Company Location

United States

Company Website

www.ensite.com

Categories and Features

Categories and Features

Energy Management

Bill Importing
Contract Management
Weather Normalization

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