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AirYour team's content can be effectively consolidated within a workspace that is well-organized, version-controlled, and easily shareable. While Air provides a space for storing your content, it also boasts features like intelligent search capabilities, guest access permissions, and customizable layouts. Additionally, it simplifies the process of version tracking and sharing, enhancing the overall creative experience. No longer will you need to bury assets within zip files and folders; instead, you can craft lightweight presentations and social media posts. Your content can be structured in a manner that aligns seamlessly with your brand identity. The workspace doubles as a powerful search engine, equipped with smart tags and image recognition, enabling all team members, including managers, to effortlessly find and utilize assets. One of the most challenging aspects of collaboration is often the feedback process, but Air allows guests to contribute directly to your workspace via public boards. You can engage in discussions, leave comments, and make selections with context, fostering a collaborative environment. Moreover, you can easily track changes and pinpoint the latest version of any asset, ensuring that everyone is on the same page. This streamlined approach not only facilitates better organization but also promotes creativity and innovation within the team.
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Our intuitive application, available for both Android and iOS devices, allows agents to manage customer interactions seamlessly while on the move, ensuring they remain connected with their team from nearly any location.
Highlighted Features Include:
- **Shared Team Inbox:** Collaborate with team members for improved efficiency.
- **WhatsApp Chatbot:** Develop no-code chatbots that offer 24/7 customer support.
- **WhatsApp Broadcast:** Effortlessly execute large-scale marketing initiatives.
- **WhatsApp Automation:** Simplify conversations for better customer engagement.
- **WhatsApp CRM:** Provide scalable support directly via WhatsApp.
- **WhatsApp Notification Campaigns:** Engage thousands of subscribed customers with one simple action, optimizing marketing efforts.
Through these features, Ownchat not only enhances communication but also significantly elevates customer engagement and satisfaction levels, ultimately driving business success. Additionally, the platform supports continuous improvement by allowing businesses to adapt to their customers' evolving needs.
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Set up your chatbot to engage with users in a way that closely resembles human interaction, ensuring a smooth experience. Design, assess, and launch a no-code chatbot solution that sets a standard for outstanding customer support, interaction, and engagement. Leverage the Gallabox tool for advanced customer segmentation through tagging and labeling contacts, which enables the provision of customized services and products. Promote teamwork among colleagues by assigning responsibilities, utilizing @mentions, and categorizing contacts for improved organization. Customer agents have the ability to manage interactions and refer back to past records to strengthen relationships. With seamless integration into existing CRM systems, eCommerce platforms, and connections with payment and logistics partners, Gallabox is committed to enhancing your business's customer service strategy across all vital touchpoints. Ensure your customers receive uninterrupted support with a 24/7 chatbot that adeptly handles routine inquiries, allowing your support staff to focus on more intricate discussions. Rather than having users navigate your website for answers, boost real-time engagement by enabling your bot to answer frequently asked questions, thereby creating a more efficient and satisfying customer experience. This strategy not only speeds up response times but also elevates overall customer contentment, providing a win-win for both users and businesses. It is essential to continually refine your chatbot's capabilities to adapt to evolving customer needs, ensuring that service remains exceptional at all times.
Media
No images available
Integrations Supported
WhatsApp
Airtable
Bigin by Zoho CRM
Bikayi
Cashfree Payments
Corefactors AI CRM
Facebook
Facebook Ads
Google Sheets
HubSpot Customer Platform
Integrations Supported
WhatsApp
Airtable
Bigin by Zoho CRM
Bikayi
Cashfree Payments
Corefactors AI CRM
Facebook
Facebook Ads
Google Sheets
HubSpot Customer Platform
API Availability
Has API
API Availability
Has API
Pricing Information
$53.00
Free Trial Offered?
Free Version
Pricing Information
$40 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ownchat
Date Founded
2022
Company Location
India
Company Website
ownchat.app
Company Facts
Organization Name
Gallabox
Company Location
India
Company Website
gallabox.com
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Categories and Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics