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What is Peeredge Enterprise Platform?

The Peeredge Enterprise Platform, created by 46 Labs, emerges as the premier global solution for voice management in the business sector, facilitating a seamless shift from legacy systems to cutting-edge technology. This platform guarantees extensive security, covering users, cloud services, and wireline connections while also offering streamlined number management features. It incorporates a globally distributed session border controller that enables comprehensive management and monitoring of all international voice traffic through a single interface. With strong fraud prevention protocols and sophisticated filtering capabilities, users gain access to near real-time analytics and reporting. In addition, the platform accommodates the integration of unified communications applications and provides RESTful APIs, alongside certification for Microsoft Teams, ensuring it works well with widely-used collaboration tools. As a result, the Peeredge Enterprise Platform not only empowers businesses to optimize their voice management strategies but also fosters greater efficiency and security in their communications. Ultimately, this innovative solution stands as an essential resource for organizations aiming to stay ahead in an increasingly competitive landscape.

What is Axialys?

Axialys emerges as a top-tier CCaaS platform that leverages AI technology to transform business communication. By seamlessly integrating dependable cloud telephony with leading CRM systems like Salesforce, Zendesk, and HubSpot, it streamlines workflows while elevating customer engagement. Utilizing the capabilities of Generative AI, Axialys provides cutting-edge automation tools, such as user-friendly IVRs, instant support for agents, and thorough speech analysis. This flexible, global solution is designed to turn every voice interaction into meaningful insights, significantly improving the customer experience. Furthermore, its ongoing updates guarantee that businesses consistently have access to the most effective tools for engaging with their clients in a dynamic environment. This commitment to innovation positions Axialys as a leader in the CCaaS industry.

Media

Media

Integrations Supported

Microsoft Teams

Integrations Supported

Freshdesk
HubSpot CRM
Microsoft Dynamics 365
Salesforce
Zendesk
easiware

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Contact vendor for pricing

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

46 Labs

Date Founded

2012

Company Location

United States

Company Website

www.46labs.com/enterprise

Company Facts

Organization Name

Axialys

Company Location

France

Company Website

www.axialys.com

Categories and Features

Telephony

Not specified

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
VoIP
Voice & Data Integration

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