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What is Phone2?

Phone2 is a cutting-edge cloud-based phone solution that allows users to add a unique business number to their personal devices, eliminating the need for additional hardware. This platform enables unlimited two-way voice calls and SMS/MMS messaging with any number in the U.S. or Canada, consolidating all communications into a single organized thread per contact. Teams can enhance their collaboration by utilizing a shared phone number, which means they can access a common inbox for both messages and calls, fostering teamwork. One of the standout features is the SMS alerts that notify recipients of the nature of an incoming call, leading to a remarkable 25% increase in answer rates. Additionally, users have the option to effectively manage their contacts by adding notes and file attachments, allowing Phone2 to serve as a compact CRM system, while also providing the capability to import contacts from personal devices or Google accounts. Furthermore, Phone2 offers a variety of integration options, making it simple to connect with other applications, thereby improving operational efficiency and ensuring streamlined communication for businesses. This comprehensive approach not only enhances user experience but also supports overall productivity in a professional environment.

What is Calilio?

Calilio is a cloud-based business phone system and AI call center software that helps businesses manage customer calls, SMS/MMS, virtual numbers, routing, recordings, monitoring, analytics, and AI-powered call reports from one platform. The software is designed for startups, small businesses, growing teams, franchises, sales teams, support teams, remote teams, and call centers. Businesses can use Calilio to replace traditional PBX systems, manage phone numbers from 100+ countries, share business numbers across team members, route calls to the right department, run outbound campaigns, monitor active calls, and review performance through call analytics. For inbound teams, Calilio supports IVR, call forwarding, business hours, voicemail, call transfer, call recording, and live call monitoring. For outbound teams, it offers contact import, power dialer, custom caller ID, call disposition, notes, tags, and call history. Its AI call reports can include transcription, summary, sentiment analysis, reason for call, conclusion, resolution, and follow-up suggestions, helping teams understand conversations without manually reviewing every recording.

Media

Media

Integrations Supported

Google Contacts
HubSpot CRM
HubSpot Customer Platform
LeadHeed
Pabbly Connect
Pipedrive

Integrations Supported

Google Contacts
HubSpot CRM
HubSpot Customer Platform
LeadHeed
Pabbly Connect
Pipedrive

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Version
Free Trial Offered?

Pricing Information

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Phone2

Date Founded

2022

Company Location

United States

Company Website

www.phone2.io

Company Facts

Organization Name

Calilio

Date Founded

2023

Company Location

Robinson Road, Singapore, 048545, Raffles Place, Singapore

Company Website

www.calilio.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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