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What is REVE Chat?

REVE Chat is an online live chat tool and chat widget that businesses can integrate into their websites. This software is particularly beneficial for small to medium-sized enterprises across various sectors. Key functionalities of REVE Chat include live chat support, voice calls, visitor queuing, and comprehensive analytics. Additionally, the proactive chat feature enables users to create messages that trigger based on specific actions taken by visitors. To enhance brand identity, REVE Chat allows for customization of its chat window, ensuring it aligns with the company's overall branding strategy. This adaptability makes it a versatile tool for improving customer engagement.

What is ClickDesk?

Convert your website visitors into loyal customers by connecting with them through interactive voice and video chats. Strengthen your brand identity by providing a personal touch with a recognizable face and voice for your business, facilitating real-time conversations with your web audience. Discover the easiest live chat solution that includes voice and video capabilities, all functioning directly within the browser, so there's no need for any downloads. Our HelpDesk feature is perfectly integrated with the live chat system, allowing you to proactively address any customer concerns. Amplify your social media presence by integrating Twitter and Facebook into your live chat interactions. Experience seamless one-click integration with your favorite applications and plugins, which simplifies the management of everything from a centralized location. Moreover, our mobile application allows you to manage chats and customer tickets while on the go, ensuring you stay connected and responsive to your customers’ demands. Utilizing these cutting-edge tools, you can significantly boost user engagement and retention on your platform, ultimately leading to greater customer satisfaction and loyalty over time.

Media

Media

Integrations Supported

Facebook
Shopify
Weebly
WordPress

Integrations Supported

Facebook
Shopify
Weebly
WordPress
ActiveCampaign
CS-Cart Store Builder
Constant Contact
GetResponse
Gmail
Google Analytics
Hootsuite
InsertChat
Keap
OpenCart
Salesforce
Slack
Smartsheet
Stackreaction
Zapier
Zendesk

API Availability

API Availability

Has API

Pricing Information

Starting price $13.50/agent/month
Free Version
Free Trial Offered?

Pricing Information

$9.99 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

REVE Chat

Date Founded

2014

Company Location

Singapore

Company Website

www.revechat.com

Company Facts

Organization Name

ClickDesk

Date Founded

2011

Company Location

United States

Company Website

www.clickdesk.com

Categories and Features

Co-Browsing

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Customer Satisfaction

Not specified

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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