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What is RichAutomate?

RichAutomate serves as a dedicated online solution for companies that leverage WhatsApp to boost customer interaction, marketing strategies, sales initiatives, and service support. The platform includes a shared inbox for team collaboration, allows users to send campaign messages through pre-approved templates, utilizes contact labeling, and provides comprehensive insights into message delivery and read statuses. Additionally, it features automated responses based on keyword recognition, a visual flow builder for designing automated conversations, and in-chat forms to facilitate smoother interactions. With optional AI functionalities, the platform can offer replies grounded in a business knowledge database and can escalate conversations to human agents if needed. RichAutomate enjoys seamless integration with the Meta WhatsApp Cloud API and supplies developer API endpoints, webhooks, and thorough documentation for connections to popular platforms such as Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams have the flexibility to choose between monthly subscription options or usage-based billing, complemented by a 14-day trial for new users to explore the platform. This service proves particularly advantageous for direct-to-consumer (D2C) brands, e-commerce enterprises, marketing agencies, and organizations within fields like education, healthcare, and finance, which all require efficient management of customer engagement via WhatsApp. Ultimately, RichAutomate strives to transform and elevate the communication dynamics between businesses and their customers through this widely-used messaging application, paving the way for improved customer experiences and operational efficiency.

What is Onbbits?

Onbbits serves as a robust messaging and automation solution tailored for WhatsApp Business, helping companies streamline their customer engagement processes, automate follow-up messages, set reminders, run marketing campaigns, and track user interaction metrics. The platform is equipped with functionalities such as contact organization, teamwork collaboration, and analytics for campaign performance, enabling sales, marketing, and support departments to improve their operations, enrich customer relations, and build lasting connections through WhatsApp. Moreover, users can create visual workflows to automate replies, assess potential prospects, manage incoming inquiries via a collective inbox, and send personalized broadcast messages. Onbbits also provides an array of tools, including templates, customizable contact tags, WhatsApp forms, and integration capabilities, alongside API access that helps businesses synchronize their messaging processes with pre-existing systems. In addition to these features, the platform offers a free plan that includes essential capabilities, while its premium options unlock greater limits and sophisticated functionalities to better assist teams. Ultimately, Onbbits not only enhances communication strategies but also plays a crucial role in boosting customer engagement and satisfaction across various industries.

Media

Media

Integrations Supported

Google Sheets
Razorpay
WooCommerce
Claude
Claude Duet
Claude for Legal
Gemini
OpenAI
OpenRouter
Sarvam AI
Shopify
WhatsApp
Zoho CRM

Integrations Supported

Google Sheets
Razorpay
WooCommerce
ERPNext
Google Contacts
HubSpot CRM
Pabbly Connect
Salesforce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

₹499/month
Free Trial Offered?

Pricing Information

₹0/month
The free plan costs ₹0/month. The Starter plan costs ₹1,199/month, billed at ₹14,388/year, plus 18% GST. The Pro plan costs ₹2,999/month, billed at ₹35,988/year, plus 18% GST. Enterprise pricing is annual and volume-based. WhatsApp conversation charges are separate; the free plan includes 1,000 service messages per month.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Groovy Web LLP & RichPOS Software

Date Founded

2024

Company Location

India

Company Website

richautomate.in

Company Facts

Organization Name

ONBBITS

Date Founded

2025

Company Location

India

Company Website

onbbits.io

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

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