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What is RingCentral RingEX?

RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.

What is Alianza?

Our cloud communication offering is distinguished by its eco-friendliness, cost-effectiveness, extensive functionality, and flexibility, enabling service providers to quickly adapt to evolving market dynamics and growth opportunities that traditional on-site systems simply cannot facilitate. Whether clients need fundamental phone services or aim to enhance their capabilities with mobile and collaborative tools, Alianza's cloud communication platform delivers all necessary features. The platform allows you to effortlessly modify the number of seats to meet your customers’ specific needs. It comprises essential business collaboration utilities like team messaging, video calls, and more. From cloud provisioning to updates, security protocols, enhancements, and maintenance, every aspect is managed, thus removing the need for dedicated IT personnel to oversee the system. By leveraging cutting-edge technology, you can offer your clients a broader array of services while simultaneously reducing startup costs and ongoing management responsibilities. Transitioning to Alianza’s next-generation cloud communication platform is not only simple and highly profitable but also engineered to adapt to future developments, thanks to our nimble software-as-a-service model. This empowering solution ensures that your services stay relevant and competitive amidst continuous changes in the marketplace. Moreover, Alianza’s commitment to innovation means you can always be a step ahead in delivering exceptional value to your customers.

Media

Media

Integrations Supported

APIANT
Active Directory
CDG Elements
CallFinder
Cognito Forms
Gong
Google Workspace
Gravity Data
HubSpot Operations Hub
IndusTrack
Jiminny
Known Factors
Naranga
RingCentral Webinar
RingSense
SalesExec
Slack
TeamSupport
Trelica
Workato

Integrations Supported

APIANT
Active Directory
CDG Elements
CallFinder
Cognito Forms
Gong
Google Workspace
Gravity Data
HubSpot Operations Hub
IndusTrack
Jiminny
Known Factors
Naranga
RingCentral Webinar
RingSense
SalesExec
Slack
TeamSupport
Trelica
Workato

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Company Facts

Organization Name

Alianza

Date Founded

2009

Company Location

United States

Company Website

www.alianza.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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