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RingCentral RingEXRingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.
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DialfireDialfire is an advanced, cloud-based solution designed for managing both inbound and outbound telephone campaigns, regardless of their scale. Users of Dialfire can experience up to three times the number of conversations facilitated by a cutting-edge predictive dialer that efficiently merges incoming calls from various projects and incorporates accurate technology for detecting answering machines. The platform prioritizes transparency, granting users complete oversight of their campaigns. It employs automated workflows to enhance efficiency, along with real-time, customizable statistics and reports that offer critical insights into the effectiveness of campaigns and the productivity of team members. Users have the flexibility to select from established templates for quick setup or tailor their campaigns, reports, and analytics to align with specific requirements or client demands. Furthermore, Dialfire supports native integration with multiple CRMs and offers API connections to interface smoothly with any external systems. Its robust infrastructure is backed by globally redundant servers and a diverse array of carriers, ensuring top-notch voice quality. You can initiate calls straight from your web browser without the need for any software downloads, making it incredibly convenient. Additionally, Dialfire provides multilingual support in English, French, German, Spanish, and Portuguese through various channels, including phone, email, chat, or online assistance, ensuring comprehensive accessibility for users worldwide.
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What is RocketPhone?
RocketPhone is a holistic voice communication solution designed to enhance business interactions by seamlessly integrating with Salesforce CRM. This innovative platform includes functionalities such as real-time AI call assistance, automatic call transcription, and the automation of workflows, all aimed at creating more efficient operations and improving customer engagement. It supports various forms of communication, including voice, cellular, and video, allowing teams to unify their conversations across mobile devices, Salesforce, and web interfaces. With its sophisticated AI capabilities, RocketPhone is able to pinpoint key moments in conversations, providing in-call recommendations and automating tasks, which boosts both sales and customer service productivity. Its flexible pricing structure, which imposes no minimum annual commitments, enables businesses to scale as they grow while being accessible from any location with internet connectivity. The platform is particularly beneficial for sales and service teams as well as management, targeting higher deal closures, increased customer satisfaction, and improved operational efficiency through real-time analytics and AI-driven insights. Additionally, RocketPhone's intuitive interface ensures that users can navigate its features with ease and fully leverage its advantages, making it a valuable tool for any organization looking to streamline communication. Ultimately, RocketPhone equips teams with the tools necessary to thrive in a competitive business landscape.
What is Streams.AI by PanTerra Networks?
Streams.AI by PanTerra Networks is a comprehensive Unified Communications and Contact Center platform that combines every major communication channel into a single, cloud-based solution. Instead of managing multiple vendors or disconnected apps, businesses gain one secure platform that covers VoIP phone service, video conferencing, team messaging, SMS, fax, and file sharing, all enhanced by powerful AI-driven tools.
With cloud PBX features like auto-attendant, call recording, voicemail-to-email, and advanced routing, Streams.AI simplifies business calling while ensuring HD-quality reliability. Teams can collaborate through secure video meetings, webinars for up to 1,000 attendees, persistent chat, advanced team rooms, and SmartBox enterprise file sync and share with built-in security and version control.
Customer-facing teams benefit from robust contact center capabilities including skills-based routing, queue management, real-time dashboards, and AI features such as transcription, analytics, and agent assist, tools that increase efficiency and improve customer experiences.
Streams.AI integrates seamlessly with Microsoft Teams, Outlook, Office 365, Google Workspace, Gmail, Salesforce, ServiceTitan, and more, while APIs support custom workflows. With HIPAA and SOC 2 compliance, end-to-end encryption, geo-redundant data centers, and 99.999% uptime, businesses can trust their communications are protected and always available.
Deployment is fast thanks to white-glove onboarding, and support is unmatched: Streams.AI customers get live, US-based expert help 24/7, with an average response time under 30 seconds.
Trusted for more than 20 years, PanTerra delivers a future-ready, scalable platform for SMBs and enterprises alike, helping organizations reduce IT complexity, lower costs, improve team productivity, and deliver exceptional customer engagement.
Integrations Supported
Microsoft Teams
Salesforce
Box
Freshdesk
Google Meet
Google Workspace
Microsoft Outlook
Oracle API Management
SAP Advanced Track and Trace for Pharmaceuticals
Slack
Integrations Supported
Microsoft Teams
Salesforce
Box
Freshdesk
Google Meet
Google Workspace
Microsoft Outlook
Oracle API Management
SAP Advanced Track and Trace for Pharmaceuticals
Slack
API Availability
Has API
API Availability
Has API
Pricing Information
$38.03 per month
Free Trial Offered?
Free Version
Pricing Information
$24.95 per user/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RocketPhone
Company Location
United Kingdom
Company Website
www.rocketphone.ai/
Company Facts
Organization Name
PanTerra Networks
Date Founded
2001
Company Location
United States
Company Website
www.panterranetworks.com
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Content Collaboration
Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail