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What is SocialAPI?

SocialAPI is an all-encompassing cloud platform designed for companies that use WhatsApp for messaging, marketing, and customer support. By connecting businesses with Meta's WhatsApp Cloud API, it offers functionalities such as campaign broadcasting, template messaging, delivery tracking, and management of contacts. The platform features an intuitive no-code flow builder that allows for the creation of automated responses and conversational workflows with ease. Additionally, it includes a shared team inbox that enables agents to manage interactions effectively, equipped with routing options and tools for internal communication. SocialAPI also supports the scheduling of campaigns, audience segmentation, implementation of AI chatbot automations, and provides access to in-depth analytics, along with webhooks and a REST API accompanied by comprehensive developer documentation. Businesses take advantage of this platform for a variety of needs, including promotional efforts, order and shipping notifications, appointment reminders, lead follow-ups, and customer support across diverse industries such as e-commerce, healthcare, education, and real estate. Moreover, it is noteworthy that while Meta conversation charges are applied at their standard rates, SocialAPI refrains from adding any extra markup to these fees, ensuring that businesses experience transparency and fairness in their operational costs. This commitment to openness fosters trust and encourages more businesses to engage with the platform confidently.

What is Atendente24h?

Atendente24h is a Brazilian SaaS platform that provides a 24/7 WhatsApp chatbot, utilizing the advanced generative AI technology from Anthropic Claude, aimed specifically at small to medium-sized businesses looking to streamline customer support, appointment scheduling, and sales processes without requiring a dedicated support staff. Among its standout features are a complimentary one-month trial with no credit card necessary, expert-led personalized setup, AI training customized to address the client’s most common inquiries, and the absence of long-term contracts or obligations. Presently, more than 1,354 companies throughout Brazil are taking advantage of this innovative service. Its typical uses extend across various industries, including retail, healthcare, restaurants, beauty services, driving schools, real estate, and law firms. Upar.io, the company behind this solution, is based in Botafogo, Rio de Janeiro, Brazil, and operates in sectors like Chatbot development, Customer Support, AI Assistance, WhatsApp Business, and Conversational AI, providing versatile solutions for contemporary business needs. By adopting this cutting-edge solution, Atendente24h is not only enhancing customer interactions but also shaping the future of business communication. Through its commitment to innovation, Atendente24h stands at the forefront of transforming the customer service landscape for enterprises of all sizes.

Media

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Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Pricing Information

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version
Free Trial Offered?

Pricing Information

$59/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zivaan Solutions

Date Founded

2009

Company Location

India

Company Website

social.zivaansolutions.com

Company Facts

Organization Name

Upar.io

Date Founded

2024

Company Location

Brazil

Company Website

atendente24h.com

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

Categories and Features

Chatbot

Not specified

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