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What is Spectrum Enterprise Trunking?

To ensure your business flourishes, it is essential to implement effective voice and collaboration solutions that can function seamlessly from any location, with their reliability being closely tied to the quality of the network they utilize. Our voice offerings come with a service-level agreement guaranteeing 100% uptime on our sturdy fiber network, designed to keep your organization connected consistently while accommodating your changing requirements. In an era where remote and distributed teams are increasingly prevalent, it is vital to promote efficient communication and collaboration among employees. Providing uninterrupted access to voice calls, virtual meeting rooms, instant messaging, and various collaboration tools is critical for empowering your workforce to perform effectively, regardless of their location. For organizations that desire easy deployment and quick installations, Unified Communications powered by RingCentral delivers a comprehensive, ready-to-use phone system that includes messaging, video conferencing, and voice capabilities. Additionally, it can be customized to meet unique needs, offering broad compatibility with other platforms, rapid setup, and options for using personal devices. This adaptability not only boosts productivity but also addresses the varied demands of today’s diverse workforce, ultimately paving the way for enhanced operational efficiency. In summary, investing in such advanced solutions is a strategic move that can significantly elevate your business's communication capabilities.

What is Broadvoice?

Broadvoice streamlines communication solutions for small and medium-sized enterprises (SMEs) by integrating robust cloud PBX and unified communication functionalities alongside virtual call centers into a single, acclaimed Unified Communications as a Service (UCaaS) platform. This innovative platform provides enterprise-level capabilities at competitive prices, making it accessible for SMEs. With a reliable and secure network infrastructure, Broadvoice ensures that businesses can connect with their customers seamlessly from any location, at any time, and using any device. Furthermore, the company has earned recognition on both the Deloitte Technology Fast 500 list and the Inc. 500 rankings of the fastest-growing private firms, highlighting its significant impact in the industry. Broadvoice's commitment to excellence and customer satisfaction continues to drive its growth and popularity among businesses looking for effective communication solutions.

Media

Media

Integrations Supported

Cisco Webex
Flip
Microsoft Outlook
Microsoft Teams
RingCentral RingCX
Salesforce
Speak

Integrations Supported

Cisco Webex
Flip
Microsoft Outlook
Microsoft Teams
RingCentral RingCX
Salesforce
Speak

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spectrum Enterprise

Company Location

United States

Company Website

enterprise.spectrum.com/products/voice-collaboration.html

Company Facts

Date Founded

2005

Company Location

United States

Company Website

Broadvoice.com

Categories and Features

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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