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What is Techmits Connect?

Techmits Connect is a specialized WhatsApp Business platform designed specifically for customer support, sales, and marketing teams. This cutting-edge solution integrates chats from various connected WhatsApp Business accounts into a unified inbox, enabling team members to delegate conversations and review chat history, quick responses, contact information, groups, and customizable fields. Businesses can create targeted marketing campaigns using pre-approved message templates, keep track of opted-in contacts, and analyze both delivery rates and engagement metrics. With sophisticated workflow tools, the platform provides AI-powered auto-replies that can be augmented by human support, along with features for automated reminders, mapping customer journeys, and triggering messages based on pipeline events. Additionally, the service offers a chat widget for websites, integration capabilities with Shopify, REST APIs, and webhooks, as well as an Android app for effective management of conversations and contacts. Techmits Connect runs on Meta’s official WhatsApp Business Platform and Cloud API, with WhatsApp messaging fees charged directly to Meta. Users can take advantage of a free plan, along with the opportunity to test premium features for 14 days, presenting a valuable option for businesses aiming to improve their communication strategies. The comprehensive suite of tools ensures that companies can streamline their customer interactions across multiple channels while maintaining a high level of service. Ultimately, this platform empowers teams to respond more effectively and efficiently to their customers' needs.

What is Agniix?

Agniix is a web-based platform tailored for WhatsApp sales and follow-ups, specifically aimed at independent agents, distributors, field sales teams, and small businesses in India within sectors like loans, insurance, and real estate. By connecting a business number to WhatsApp's official Business API, Agniix enables users to import contacts who have opted in via CSV or Excel files, and to create message templates in Hindi or English, which require approval prior to launching targeted campaigns. The system offers valuable insights into message delivery and read status, allowing for the prioritization of leads who respond, thus placing them at the top of a daily follow-up list. Furthermore, users have the capability to record the results of their interactions, set reminders for future engagements, and utilize the WhatsApp chat feature to send replies, images, or PDF rate cards directly to leads. When a contact replies with "STOP," they are promptly removed from any future promotional communications. The entire service is conveniently accessible through a web browser on both mobile devices and computers, negating the need for app installations. While the monthly subscription fee is separate from Meta's messaging charges for WhatsApp, billing is handled directly through the customer’s account. This efficient approach not only improves communication but also empowers small businesses to effectively manage their sales strategies and interactions. Additionally, Agniix fosters a more organized workflow, enabling users to maintain better oversight of their customer engagements and follow-up processes.

Media

Media

Integrations Supported

WhatsApp
Shopify

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Pricing Information

$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Trial Offered?

Pricing Information

₹500/month
Agniix costs ₹500/month, with the first month free. There is no contract, and customers can stop at any time. Meta bills WhatsApp message charges directly to the customer's account at its rates, with no Agniix markup. Approximate rates are ₹1 per marketing message and ₹0.15 per utility message; Meta may change these rates. Agniix is not registered for GST, and prices are final.
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Techmits

Date Founded

2018

Company Location

India

Company Website

www.techmits.com

Company Facts

Organization Name

Agniix Labs

Date Founded

2026

Company Location

India

Company Website

agniixlabs.in/

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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