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What is TeleCMI?

TeleCMI serves as a comprehensive platform for communication and collaboration, aimed at enhancing business connectivity and optimizing customer interactions. Users of SMS can engage in real-time collaboration while enjoying high-quality voice calls. By integrating with widely-used CRM systems, it allows for smooth synchronization that fosters efficient and tailored customer service experiences. Security is a top priority for TeleCMI, with all calls and messages being encrypted to protect sensitive information. Known for its dependable performance and outstanding call clarity, the platform guarantees consistent communication. Ultimately, TeleCMI equips businesses to deliver remarkable customer experiences, promotes effective teamwork, and significantly boosts productivity. Its user-friendly interface and robust features make it a valuable tool in today’s fast-paced business environment.

What is Calilio?

Calilio is a cloud-based business phone system and AI call center software that helps businesses manage customer calls, SMS/MMS, virtual numbers, routing, recordings, monitoring, analytics, and AI-powered call reports from one platform. The software is designed for startups, small businesses, growing teams, franchises, sales teams, support teams, remote teams, and call centers. Businesses can use Calilio to replace traditional PBX systems, manage phone numbers from 100+ countries, share business numbers across team members, route calls to the right department, run outbound campaigns, monitor active calls, and review performance through call analytics. For inbound teams, Calilio supports IVR, call forwarding, business hours, voicemail, call transfer, call recording, and live call monitoring. For outbound teams, it offers contact import, power dialer, custom caller ID, call disposition, notes, tags, and call history. Its AI call reports can include transcription, summary, sentiment analysis, reason for call, conclusion, resolution, and follow-up suggestions, helping teams understand conversations without manually reviewing every recording.

Media

Media

Integrations Supported

Pipedrive
HubSpot CRM
HubSpot Customer Platform
LifeLinkr
Meritto
NeoDove
Rsoft CRM
Salesforce
Sell.Do
Vitrify IVF Software
Zoho CRM

Integrations Supported

Pipedrive
LeadHeed
Pabbly Connect

API Availability

API Availability

Pricing Information

$0
Business Voice Basic Plan
$0
Minimum 1 User

Business Voice Premium Plan
$15 yearly, $20 If Billed Monthly
Minimum 1 User

Business Voice Enterprise Plan
Per User/Month
$25 yearly, $30 If Billed Monthly
Minimum 2 Users

Contact Center Premium Plan
$30 Per User/Month
$40 If Billed Monthly
Minimum 4 Users

Contact Center Enterprise Plan
$40 Per User/Month
$50 If Billed Monthly
Minimum 4 Users
Free Trial Offered?

Pricing Information

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

TeleCMI Technologies

Date Founded

2016

Company Location

India

Company Website

www.telecmi.com

Company Facts

Organization Name

Calilio

Date Founded

2023

Company Location

Robinson Road, Singapore, 048545, Raffles Place, Singapore

Company Website

www.calilio.com

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition

Call Center

Not specified

Cloud PBX

Not specified

Sales Dialers

Not specified

Telephony

Not specified

Toll Free 800 Number

Not specified

Virtual Phone Number

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Unified Communications

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Virtual Extensions

Virtual Phone Number

Not specified

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