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What is UJET?

UJET is a customer service platform that is both cloud-native and designed with a focus on mobile, aimed at helping businesses incorporate support as a core component of their operations by facilitating engagement with customers through various channels and endpoints. We revolutionize customer interactions by merging different communication channels, thereby enhancing the overall customer experience. Our solutions offer comprehensive support across multiple platforms including voice, text, web, and mobile applications, ensuring that customer support is effortlessly accessible. A seamless customer support experience is essential, as it not only empowers agents with advanced tools but also allows brands to deliver an outstanding support experience. Companies like Google Nest, Instacart, and Postmates rely on UJET to enhance their customer support initiatives, which ensures a dependable, secure, and scalable solution for businesses worldwide. By choosing UJET, organizations can significantly improve their customer engagement and satisfaction levels.

What is Sayint?

Sayint plays a crucial role in pinpointing vital action items by adeptly capturing and transforming customer interactions into actionable insights. Stakeholders can utilize this information to improve, automate, or innovate essential business processes. In contrast to the common industry practice of analyzing merely 2-3% of conversations, Sayint allows organizations to evaluate every interaction comprehensively. Furthermore, the platform alerts appropriate teams to potential risks and compliance violations, which significantly reduces the likelihood of facing penalties. As a result, the documentation and verification of compliance are made far more efficient. By monitoring key performance metrics such as Customer Satisfaction (C-SAT), Net Promoter Score (NPS), and Customer Effort Score (CES) according to industry standards, and by enabling a thorough analysis of customer journeys across various data sources, Sayint employs a holistic approach to boost customer engagement and operational effectiveness. This cohesive strategy not only equips organizations to make informed, data-driven choices but also strengthens their relationships with customers, ultimately leading to enhanced customer loyalty and satisfaction. The emphasis on comprehensive interaction analysis positions Sayint as a transformative tool in the realm of customer relationship management.

Media

Media

Integrations Supported

Assembled
Blotout
Calabrio Quality Management
Chatdesk
Dialogflow
Google Cloud Contact Center AI
Meltano
Microsoft Dynamics 365
Peopleware
Replicant
Salesforce
Verint Workforce Engagement
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Call for current pricing and offers.
Free Trial Offered?

Pricing Information

$60 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UJET

Date Founded

2015

Company Location

United States

Company Website

ujet.cx/

Company Facts

Organization Name

Sayint

Date Founded

2017

Company Location

India

Company Website

www.sayint.ai

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Call Center

Not specified

AI Voice Agents

Not specified

Auto Dialer

Not specified

Business VoIP

Not specified

Call Center

Not specified

Conversational AI

Not specified

Customer Engagement

Not specified

Customer Experience

Not specified

Customer Satisfaction

Not specified

Customer Service

Alerts / Escalation
Call Center Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Virtual Assistant

IVR

Not specified

Live Chat

Canned Responses
Customizable Branding

Remote Support

Live Chat
Real-time Chat

Sales Dialers

Not specified

Telephony

Not specified

Voice Bot

Not specified

Categories and Features

AI Call Center

Not specified

Call Center

Not specified

Call Tracking

Not specified

Conversational AI

Not specified

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