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What is Ubirimi?

Our extensive array of products is designed to accommodate any workflow requirements you may have. Each addition to our cloud offerings is provided at no extra charge, allowing you to pay solely based on user count rather than product selection. Our cloud services are adaptable for both burgeoning startups and large-scale enterprises, giving you the option to utilize either cloud or on-premise solutions. You can effortlessly monitor your progress within your business workflows, ensuring you remain agile and maintain control over your tasks. It's essential to disseminate your documentation across your organization for seamless collaboration. To enhance flexibility, documents can be versioned as needed, facilitating easy communication among your colleagues. As a startup, we are dedicated to delivering a versatile suite of project management products, and we take pride in our distinctive offering. We present our entire product suite in a single comprehensive package, eliminating the necessity for any upgrades as all features are included from the outset. Our commitment to quality spans all facets of our product lines, reinforcing our promise to provide exceptional service to our clients. Moreover, we believe that our approach will empower teams to achieve their goals more efficiently and collaboratively.

What is C-Zentrix Contact Center?

A contact center is essential for nurturing customer relationships and improving the overall experience of clients. While large corporations employ contact centers for numerous purposes, including support, service, feedback, and marketing initiatives, smaller enterprises mainly use them for targeted marketing strategies. An efficient solution that integrates smoothly with various external databases, CRM systems, and connectors allows for the straightforward collection, analysis, and application of customer data, which ultimately strengthens customer relations and enhances business efficiency. The CZ Contact Centre is tailored to meet a wide range of operational demands, with options available for both on-premise and cloud-based deployment. Its adaptable design enables significant scalability and customization, catering to the specific needs of each business. Whether you are a new startup, an established small to medium-sized enterprise, or a large organization, we provide customized product suites that align perfectly with your distinct business requirements. Our mission is to empower every business, regardless of size, with the necessary tools for successful customer engagement and satisfaction. By doing so, we help companies build lasting relationships with their customers.

Media

Media

Integrations Supported

TransMon

Integrations Supported

TransMon

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ubirimi

Company Website

www.ubirimi.com

Company Facts

Organization Name

C-ZENTRIX

Date Founded

2002

Company Location

India

Company Website

www.c-zentrix.com

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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