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What is VoiceBooker?

VoiceBooker serves as a smart AI assistant adaptable for phone, chat, and WhatsApp environments. It can be quickly established within minutes and does not require any programming skills, offering capabilities such as managing call responses, scheduling appointments, assisting callers, overseeing chat interactions, transcribing conversations, and providing support for outbound calls. Its ability to seamlessly integrate with calendars, CRMs, and databases, along with external systems via REST and MCP, makes VoiceBooker a valuable tool for enhancing communication and optimizing workflows across different channels. Organizations can choose to deploy VoiceBooker either in the cloud or on-premise, which enhances their data management and control capabilities. For more advanced users and larger enterprises, the platform includes a sophisticated multi-stage system that comes with a graphical editor, allowing for the creation of complex call flows and intelligent bots. As it is designed to evolve alongside business requirements, VoiceBooker empowers teams to improve their efficiency and deliver consistent customer experiences, fundamentally changing how organizations manage both voice and digital communications. Furthermore, its intuitive interface means that individuals throughout the organization can easily operate and make the most of the platform’s features without any steep learning curve. This accessibility helps to ensure that the entire team can contribute to enhancing customer engagement effectively.

What is SoundHound?

SoundHound AI is a conversational and agentic AI platform built to automate customer, employee, and commerce interactions through voice and digital channels. Its OASYS platform serves as a voice-native orchestration layer for developing, deploying, and managing AI agents that can understand requests and take actions across connected business systems. The platform is designed for real-world conversations, including environments where background noise, interruptions, varied speaking styles, and complex requests can make traditional voice automation difficult. SoundHound combines conversational understanding with agent orchestration, business rules, integrations, guardrails, and optional human assistance to help agents complete tasks reliably. Organizations can deploy the same underlying platform across contact centers, mobile applications, websites, physical locations, vehicles, employee systems, and other customer or workforce touchpoints. Service use cases include resolving support requests, automating contact-center interactions, assisting employees, handling IT and HR service desk tasks, and supporting front-desk operations. Commerce capabilities allow businesses to turn conversations into transactions through applications such as restaurant ordering, voice commerce, and other purchasing experiences. SoundHound also supports digital assistants and automotive voice experiences that allow users to interact with products and services through natural conversation. Enterprise security features include layered guardrails, a dedicated PII detection and masking model, tenant isolation, encryption, access controls, and logs that make agent decisions traceable and auditable. The platform serves industries including automotive, healthcare, financial services, insurance, restaurants, retail, telecommunications, travel and hospitality, utilities, and other sectors with high volumes of conversational interactions.

Media

No images available

Media

Integrations Supported

WhatsApp

Integrations Supported

Operata

API Availability

API Availability

Has API

Pricing Information

$0.15 per minute
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

claiverly GmbH

Date Founded

2024

Company Location

Germany

Company Website

voicebooker.de

Company Facts

Organization Name

SoundHound AI

Date Founded

2005

Company Location

United States

Company Website

www.soundhound.com

Categories and Features

AI Voice Agents

Not specified

Voice Bot

Not specified

Categories and Features

AI Voice Agents

Not specified

Speech Recognition

Not specified

Text to Speech

Not specified

Voice Bot

Not specified

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