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What is Voiceoc?

We develop tailored solutions for businesses that enable customers to explore services and products through the Voiceoc Hybrid Intelligent System (HIS) on WhatsApp. This Voiceoc HIS plugin integrates smoothly into your website and landing pages, converting a substantial number of your visitors into potential clients. Moreover, you can elevate your social media advertising efforts by transforming them into engaging conversational ads. By directing the call-to-action button to WhatsApp HIS, you can significantly enhance the return on investment from your ads on platforms like Facebook and beyond. Leverage WhatsApp and SMS marketing campaigns to connect with thousands of prospective customers at once. Furthermore, you can kickstart conversations with clients right after specific triggering events, such as billing or check-ins, ensuring that your engagement is both timely and relevant. This proactive strategy not only strengthens your relationship with the audience but also enhances customer satisfaction and loyalty, paving the way for sustained business growth. Engaging customers in real-time fosters a more dynamic relationship, making them feel valued and understood.

What is ChatDesq?

ChatDesq is a specialized messaging solution for businesses that leverages WhatsApp to improve customer engagement in areas such as support, marketing, and sales. By integrating WhatsApp, Instagram, and Facebook Messenger into a single inbox, it streamlines chat assignment, routing, and collaboration through features like role assignment, private notes, mentions, and pre-written replies, while also providing tracking for message delivery and read receipts. The platform empowers teams to run targeted campaigns using approved WhatsApp templates for various customer segments, develop no-code chatbot workflows with automated follow-ups, and employ an AI agent that can answer queries based on a knowledge base, transitioning to human representatives when needed. Furthermore, it offers commerce functionalities, including product catalogs, order collection, and payment links that can be utilized directly in chat conversations. ChatDesq also makes the onboarding process for the WhatsApp Cloud API straightforward by offering a REST API, webhooks, and integration options via Zapier. Additionally, its intuitive browser interface is complemented by dedicated mobile applications for iOS and Android, enabling team members to participate in discussions from any location, ensuring that every message is addressed promptly. This extensive array of features positions ChatDesq as an essential tool for businesses aiming to refine their communication tactics across diverse channels, ultimately leading to improved customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
Facebook Messenger
Instagram

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Voiceoc

Date Founded

2019

Company Location

India

Company Website

www.voiceoc.com

Company Facts

Organization Name

Apporio Infolabs Pvt Ltd

Date Founded

2014

Company Location

India

Company Website

chatdesq.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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