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What is WABB?

WABB is an innovative messaging platform that leverages the capabilities of WhatsApp to help businesses enhance their operations in areas such as sales, customer support, marketing, and overall client communication. This platform boasts a user-friendly no-code chatbot and automation system designed to streamline processes like lead capture, qualification, FAQs, workflow routing, onboarding, follow-ups, and diverse conversational engagements. With its shared inbox feature, team members can oversee dialogues, assign chat duties, monitor ownership, and effortlessly transition from automated conversations to human agents while retaining essential context. Furthermore, businesses can initiate broadcasts and marketing campaigns, automate responses to Click-to-WhatsApp messages, and evaluate conversation metrics alongside campaign success. WABB also improves its functionality by connecting WhatsApp workflows with CRM systems, ecommerce platforms, and spreadsheet tools via specific integrations and webhooks. It serves a broad spectrum of industries, encompassing ecommerce, hospitality, healthcare, education, agencies, and software, as well as teams specializing in sales, support, and marketing that seek to effectively manage their customer interactions on WhatsApp. By utilizing WABB, teams can refine their communication strategies, ultimately ensuring that they adapt to the dynamic requirements of their clientele while fostering stronger relationships. Through this proactive approach, businesses are equipped to respond swiftly and effectively to customer inquiries, enhancing overall satisfaction.

What is DashCX?

Using personal WhatsApp for work-related discussions can put vital leads and sensitive data at risk. Given the frequent turnover of employees, there's a possibility that they might leave with important conversation threads, causing challenges during transitions. However, once you implement DashCX in your operations, all professional communications will be securely stored within your organization, ensuring they are accessible for the long term. This system reduces dependence on individual employees, greatly simplifying the handover process. You have the ability to create no-code chatbots that can automatically address customer questions, share information, and update clients on orders, payments, and deliveries. Interact with customers via their chosen messaging platforms, and customize both your greetings and responses to meet your needs. Moreover, you can design smooth user experiences throughout your sales funnel, which allows for a deeper understanding of customer interactions with your products. Transitioning to DashCX not only enhances communication but also cultivates a more unified customer journey while empowering your team to focus on higher-level tasks. Ultimately, this leads to improved customer satisfaction and loyalty.

Media

Media

Integrations Supported

Google Sheets
Shopify
Zapier
Zoho CRM

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

₹2,000/month
WhatsApp AI Agent Builder: ₹2,000/month, including 20,000 credits (about 3,000 AI messages). Main platform Starter: ₹3,006/month equivalent, billed ₹18,036 for six months; Pro: ₹4,410/month equivalent, billed ₹26,460 for six months. Enterprise is custom-priced. Custom chatbot builds are listed from ₹3,000 one-time; final cost depends on scope.
Free Trial Offered?

Pricing Information

$49 per month

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

wabb.ai

Date Founded

2025

Company Location

India

Company Website

wabb.in/

Company Facts

Organization Name

DashCX

Date Founded

2022

Company Location

India

Company Website

www.dashcx.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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