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What is Wapine?

Wapine is a cutting-edge platform designed for customer messaging and marketing, functioning in the cloud to help businesses manage their sales, marketing, and support communications through WhatsApp. Leveraging the official WhatsApp Business Cloud API, this platform includes features such as a collaborative multi-agent inbox, robust contact and conversation management tools, bulk messaging options complete with analytics, and intuitive no-code chatbots and workflows. With the assistance of AI-driven agents, automated notifications, and follow-ups, teams can efficiently track leads generated from Facebook and Instagram Click-to-WhatsApp ads, make calls via a browser-based dialer, and integrate seamlessly with e-commerce and spreadsheet applications, all while enjoying the added benefit of WhatsApp Green Tick verification. Furthermore, Wapine offers customer-facing APIs and webhooks that enhance its overall functionality. Its adaptable solutions are tailored to meet the needs of various sectors, including direct-to-consumer brands, agencies, education, real estate, retail, and a wide array of service-oriented businesses, enabling them to engage with their customers effectively across multiple channels. By fostering efficient communication, Wapine ensures that businesses can maintain strong relationships with their clientele.

What is SocialAPI?

SocialAPI is an all-encompassing cloud platform designed for companies that use WhatsApp for messaging, marketing, and customer support. By connecting businesses with Meta's WhatsApp Cloud API, it offers functionalities such as campaign broadcasting, template messaging, delivery tracking, and management of contacts. The platform features an intuitive no-code flow builder that allows for the creation of automated responses and conversational workflows with ease. Additionally, it includes a shared team inbox that enables agents to manage interactions effectively, equipped with routing options and tools for internal communication. SocialAPI also supports the scheduling of campaigns, audience segmentation, implementation of AI chatbot automations, and provides access to in-depth analytics, along with webhooks and a REST API accompanied by comprehensive developer documentation. Businesses take advantage of this platform for a variety of needs, including promotional efforts, order and shipping notifications, appointment reminders, lead follow-ups, and customer support across diverse industries such as e-commerce, healthcare, education, and real estate. Moreover, it is noteworthy that while Meta conversation charges are applied at their standard rates, SocialAPI refrains from adding any extra markup to these fees, ensuring that businesses experience transparency and fairness in their operational costs. This commitment to openness fosters trust and encourages more businesses to engage with the platform confidently.

Media

No images available

Media

No images available

Integrations Supported

WhatsApp
Google Sheets
Shopify
WooCommerce

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

₹2,249/mo
The Starter plan costs ₹2,249/month when billed annually (₹26,989 per year), plus applicable GST. Optional virtual calling DID numbers start at ₹499/month.
Free Trial Offered?

Pricing Information

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Wapine

Date Founded

2026

Company Location

India

Company Website

wapine.com

Company Facts

Organization Name

Zivaan Solutions

Date Founded

2009

Company Location

India

Company Website

social.zivaansolutions.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

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