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What is Yelp Host?

Yelp Host represents a cutting-edge AI-powered telephone assistant tailored for the restaurant industry, ensuring that every customer call is handled promptly by managing inquiries around the clock. This solution can adeptly answer patron questions, facilitate the scheduling and modification of reservations, provide instant updates on current wait times, filter out unwanted spam calls, gather special requests, and send follow-up messages that include menus or pertinent links, all without requiring any human involvement. With a comprehensive database of restaurant-related information, the system integrates smoothly with the restaurant's existing operations, delivering uninterrupted support even when staff is occupied, unavailable, or off-duty. By implementing Yelp Host, restaurants can dramatically improve the customer experience through rapid and accurate phone interactions, reduce missed opportunities, streamline the reservation process, and enable team members to focus on delivering exceptional service rather than handling phone calls. This innovative technology not only boosts operational productivity but also contributes to enhanced customer satisfaction and loyalty, paving the way for sustained success in the competitive dining landscape. Furthermore, it empowers restaurants to adapt quickly to changing customer needs, ensuring they remain at the forefront of service excellence.

What is AutomIAbzh?

AutomIAbzh is a cutting-edge AI-powered solution designed to serve as a telephone receptionist and booking assistant specifically for restaurants. It engages with incoming calls in French, provides answers to frequently asked questions based on the specific details and operational policies of each restaurant, and handles table reservations with ease. Restaurant personnel can utilize a web-based interface to oversee bookings and update their venue's information as needed. The platform also supports call transfers, allowing patrons to connect with staff for any required human assistance. This service is primarily aimed at independent restaurants and small dining groups in France that need help managing a high volume of phone inquiries and booking requests, particularly during busy meal times. Interested parties can arrange for setup assistance and product demonstrations, which can be conducted either online or in person. After activation and successful onboarding, users benefit from a 14-day trial period with a limit of 150 minutes of usage, though a setup fee will apply. Ultimately, AutomIAbzh serves to enhance communication channels for dining businesses, significantly improving their operational productivity and the overall customer service experience, thereby allowing them to focus on delivering quality dining experiences.

Media

Media

No images available

Integrations Supported

Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$129 per month

Pricing Information

€149/month
The plan costs €149/month and includes 500 minutes. A €50 setup fee applies. Additional minutes cost €0.35 each. The 14-day introductory period includes 150 minutes and begins only after service activation and operator onboarding approval; the setup fee applies.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

business.yelp.com/restaurants/products/yelp-host/

Company Facts

Organization Name

AutomIAbzh

Date Founded

2024

Company Location

France

Company Website

www.automiabzh.com

Categories and Features

AI Voice Agents

Not specified

Categories and Features

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