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What is Yelp Host?

Yelp Host represents a cutting-edge AI-powered telephone assistant tailored for the restaurant industry, ensuring that every customer call is handled promptly by managing inquiries around the clock. This solution can adeptly answer patron questions, facilitate the scheduling and modification of reservations, provide instant updates on current wait times, filter out unwanted spam calls, gather special requests, and send follow-up messages that include menus or pertinent links, all without requiring any human involvement. With a comprehensive database of restaurant-related information, the system integrates smoothly with the restaurant's existing operations, delivering uninterrupted support even when staff is occupied, unavailable, or off-duty. By implementing Yelp Host, restaurants can dramatically improve the customer experience through rapid and accurate phone interactions, reduce missed opportunities, streamline the reservation process, and enable team members to focus on delivering exceptional service rather than handling phone calls. This innovative technology not only boosts operational productivity but also contributes to enhanced customer satisfaction and loyalty, paving the way for sustained success in the competitive dining landscape. Furthermore, it empowers restaurants to adapt quickly to changing customer needs, ensuring they remain at the forefront of service excellence.

What is LRS Connect?

Enhance your operational efficiency effortlessly by employing text notifications and LRS pager messages, ensuring that your guests and staff never experience delays in communication. LRS Connect is specifically designed to facilitate engagement with both guests and staff in ways that suit their preferences. Supporting SMS, pagers, QR codes, personal mobile devices, and buttons, LRS Connect emerges as the premier communication tool for on-site operations. You can monitor your business activities through a user-friendly performance dashboard that provides valuable insights into interactions with guests and staff, assesses traffic patterns, and evaluates operational efficiency. Additionally, it allows for detailed reporting analysis, which can be easily exported via CSV or through advanced APIs. Adding guests to your list, supplying them with precise wait times, and recording customer preferences can all be accomplished in mere seconds. Your staff will benefit from instant communication and real-time task assignments, ensuring that operations flow seamlessly. Furthermore, you can manage your business from any location, at any time, through any browser on a variety of devices without the need for additional software. This versatility not only keeps you connected but also promotes a more efficient and enjoyable experience for everyone involved, making your operations more responsive and effective. Ultimately, LRS Connect empowers you to streamline communication and enhance service quality like never before.

Media

Media

Integrations Supported

Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager

Integrations Supported

Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

business.yelp.com/restaurants/products/yelp-host/

Company Facts

Organization Name

Long Range Solutions

Date Founded

1993

Company Location

United States

Company Website

www.lrsus.com/connect/

Categories and Features

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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