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What is Yelp Host?

Yelp Host represents a cutting-edge AI-powered telephone assistant tailored for the restaurant industry, ensuring that every customer call is handled promptly by managing inquiries around the clock. This solution can adeptly answer patron questions, facilitate the scheduling and modification of reservations, provide instant updates on current wait times, filter out unwanted spam calls, gather special requests, and send follow-up messages that include menus or pertinent links, all without requiring any human involvement. With a comprehensive database of restaurant-related information, the system integrates smoothly with the restaurant's existing operations, delivering uninterrupted support even when staff is occupied, unavailable, or off-duty. By implementing Yelp Host, restaurants can dramatically improve the customer experience through rapid and accurate phone interactions, reduce missed opportunities, streamline the reservation process, and enable team members to focus on delivering exceptional service rather than handling phone calls. This innovative technology not only boosts operational productivity but also contributes to enhanced customer satisfaction and loyalty, paving the way for sustained success in the competitive dining landscape. Furthermore, it empowers restaurants to adapt quickly to changing customer needs, ensuring they remain at the forefront of service excellence.

What is NZ Leads?

Yelp and Thumbtack Auto-Response and Follow-ups Platform. NZ Leads generates quick AI responses for incoming prospects. Creates systematic follow-up messages. Delivers swift, individualized replies to every request without requiring staff time. Intelligent system comprehends customer needs and crafts appropriate responses to maximize lead conversion. Unifies all prospect management. Syncs with industry-standard CRMs. Connects with Slack, WhatsApp, text messaging, and additional channels. Features Zapier connection supporting integration with numerous business applications. Enables message personalization and automated follow-up scheduling aligned with your brand. Comes with reporting tools to visualize performance metrics. Fully mobile-ready for managing prospects while away from the office. Seamlessly works alongside HubSpot, Pipedrive, and comparable business software. Boosts revenue potential and customer engagement levels. Streamlines the entire Yelp and Thumbtack lead acquisition workflow.

Media

Media

Integrations Supported

Yelp
Apple Maps
GoHighLevel
Google Cloud Search
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Slack
Thumbtack
Twilio
WhatsApp
Workiz
Yelp Guest Manager
Zapier

Integrations Supported

Yelp
Apple Maps
GoHighLevel
Google Cloud Search
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Slack
Thumbtack
Twilio
WhatsApp
Workiz
Yelp Guest Manager
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Pricing Information

$99/month/business
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

business.yelp.com/restaurants/products/yelp-host/

Company Facts

Organization Name

NZ Leads

Date Founded

2023

Company Location

United States

Company Website

nzleads.com

Categories and Features

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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