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What is Zoho Voice?

Establish effective multi-channel communication with both voice and two-way SMS functionalities. Take advantage of advanced call center features like call barging, power dialing, and performance analytics to improve call management efficiency. Connect with local customers in the US and Canada through SMS conversations using local numbers that facilitate voice and SMS interactions. Seamlessly transmit one-way international SMS messages to more than 100 nations. Enhance your workflow by integrating your Zoho Voice phone system with CRM and helpdesk software. Revamp your communication strategy to significantly boost customer engagement levels. Broaden your business's presence by acquiring local and toll-free numbers in different countries. Make calls with peace of mind, ensuring you stay within your budget. Experience outstanding call quality for all business communications while enjoying substantial savings, especially on frequent international calls. These features will not only help you build stronger relationships with your customers but also improve their overall satisfaction, ultimately leading to long-term loyalty and repeat business. By prioritizing such robust communication strategies, you can position your business for ongoing success and growth.

What is FreedomVoice?

Establishing toll-free and local virtual phone numbers in the cloud has become incredibly easy, allowing you to manage calls efficiently while focusing on growing your business. There are absolutely no contracts or hidden fees to worry about, and you can have your new number set up in just a few minutes, thanks to our dedicated Customer Care team. Beyond just making and receiving calls, your virtual phone number can also handle faxes, which can be stored online, emailed to you as PDFs, or sent to a physical fax machine. You can easily send faxes by uploading your documents and entering the recipient's number. Our virtual phone system is equipped with various features such as an operator, call forwarding, and voicemail services to enhance your communication. We provide a flexible month-to-month service without requiring any long-term commitments. Since our inception in 1996, we have successfully supported over 200,000 small businesses. Begin with a toll-free or local number through our free 30-day trial and witness the transformation in your business communications. Our service is designed to streamline your operations and ensure you can connect with your clients more effectively.

Media

Media

Integrations Supported

Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
PhoneNumberGuy
Truto
Zoho CRM
Zoho Desk

Integrations Supported

Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
PhoneNumberGuy
Truto
Zoho CRM
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

$9.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/voice/

Company Facts

Organization Name

FreedomVoice

Date Founded

1996

Company Location

United States

Company Website

www.freedomvoice.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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