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What is Zoho Voice?

Establish effective multi-channel communication with both voice and two-way SMS functionalities. Take advantage of advanced call center features like call barging, power dialing, and performance analytics to improve call management efficiency. Connect with local customers in the US and Canada through SMS conversations using local numbers that facilitate voice and SMS interactions. Seamlessly transmit one-way international SMS messages to more than 100 nations. Enhance your workflow by integrating your Zoho Voice phone system with CRM and helpdesk software. Revamp your communication strategy to significantly boost customer engagement levels. Broaden your business's presence by acquiring local and toll-free numbers in different countries. Make calls with peace of mind, ensuring you stay within your budget. Experience outstanding call quality for all business communications while enjoying substantial savings, especially on frequent international calls. These features will not only help you build stronger relationships with your customers but also improve their overall satisfaction, ultimately leading to long-term loyalty and repeat business. By prioritizing such robust communication strategies, you can position your business for ongoing success and growth.

What is KingAsterisk?

KingAsterisk Technologies has built its reputation as a global leader in contact center software by delivering more than 2,000 successful projects and serving over 1,500 clients. With 14+ years of expertise, the company develops advanced telephony solutions that empower organizations to improve customer engagement, streamline workflows, and reduce operational costs. Their software offers comprehensive features, including predictive dialing powered by AI, intelligent IVR, avatar dialers, CRM integration, and unified multi-channel communication. Designed for scalability and security, KingAsterisk’s solutions are cloud-ready and support seamless expansion as businesses grow. Real-time reporting, analytics, and call supervision provide transparency and allow teams to make informed, data-driven decisions. The company’s flexible approach includes custom dial plans, AGI scripting, and integration with leading CRMs to ensure each deployment fits the client’s exact needs. Industries such as telecom, healthcare, real estate, education, finance, and government benefit from their tailored solutions. With dedicated technical support available around the clock, KingAsterisk ensures uninterrupted operations and long-term reliability. Clients consistently report improved efficiency, higher productivity, and stronger customer satisfaction as a result of adopting their solutions. In short, KingAsterisk blends innovation, customization, and proven expertise to deliver world-class contact center technology.

Media

Media

Integrations Supported

Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
Truto
Zoho CRM
Zoho Desk

Integrations Supported

Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
Truto
Zoho CRM
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

$25
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/voice/

Company Facts

Organization Name

KingAsterisk Technologies

Date Founded

2008

Company Location

United Kingdom

Company Website

kingasterisk.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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