Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Signalmash Reviews & Ratings
    4.9 out of 5 stars 16 Ratings
    Company Website for Signalmash
  • net2phone Reviews & Ratings
    4.4 out of 5 stars 197 Ratings
    Company Website for net2phone
  • Yeastar P-Series PBX System Reviews & Ratings
    4.8 out of 5 stars 116 Ratings
    Company Website for Yeastar P-Series PBX System
  • ULTATEL Reviews & Ratings
    4.7 out of 5 stars 115 Ratings
    Company Website for ULTATEL
  • Aircall Reviews & Ratings
    4.3 out of 5 stars 1,838 Ratings
    Company Website for Aircall
  • Squaretalk Reviews & Ratings
    4.8 out of 5 stars 314 Ratings
    Company Website for Squaretalk
  • Intermedia Unite Reviews & Ratings
    4.3 out of 5 stars 1,634 Ratings
    Company Website for Intermedia Unite
  • Zoom Phone Reviews & Ratings
    4.6 out of 5 stars 2,944 Ratings
    Company Website for Zoom Phone
  • Community Phone Reviews & Ratings
    4.7 out of 5 stars 1,597 Ratings
    Company Website for Community Phone
  • PBXware Reviews & Ratings
    4.6 out of 5 stars 39 Ratings
    Company Website for PBXware

What is Zoho Voice?

Establish effective multi-channel communication with both voice and two-way SMS functionalities. Take advantage of advanced call center features like call barging, power dialing, and performance analytics to improve call management efficiency. Connect with local customers in the US and Canada through SMS conversations using local numbers that facilitate voice and SMS interactions. Seamlessly transmit one-way international SMS messages to more than 100 nations. Enhance your workflow by integrating your Zoho Voice phone system with CRM and helpdesk software. Revamp your communication strategy to significantly boost customer engagement levels. Broaden your business's presence by acquiring local and toll-free numbers in different countries. Make calls with peace of mind, ensuring you stay within your budget. Experience outstanding call quality for all business communications while enjoying substantial savings, especially on frequent international calls. These features will not only help you build stronger relationships with your customers but also improve their overall satisfaction, ultimately leading to long-term loyalty and repeat business. By prioritizing such robust communication strategies, you can position your business for ongoing success and growth.

What is RingCentral RingCX?

RingCentral's RingCX is a sophisticated contact center solution that utilizes artificial intelligence to enhance customer service and streamline communication. By consolidating voice, video, and over 20 digital channels into a single platform, it enables agents to engage with customers through their preferred communication methods. The incorporation of RingSense AI further enriches the customer experience by delivering real-time insights, automating various processes, and assisting agents throughout the customer journey, which leads to increased efficiency for agents and higher levels of customer satisfaction. Businesses can easily implement RingCX due to its user-friendly interface and quick setup process, often achieving full integration within just a few days. With a competitive price starting at $65 per user per month, the service includes unlimited calling and access to vital contact center features. This solution is also designed to adapt and scale alongside business growth, making it a versatile option for organizations of any size. Overall, RingCX not only enhances operational efficiency but also fosters a more effective customer interaction experience.

Media

Media

Integrations Supported

Outdoo AI
Truto
Zoho CRM

Integrations Supported

Outdoo AI
Truto
Zoho CRM
1CRM
Aquera
Balto
Chorus by ZoomInfo
Connect
Console Connect
DriveCentric
Dropbox
Empirix
Envoy
GitHub
HaloCSM
Indent
OD Online
OpenText Contact Center Analytics
TE Recruit
Zapier

API Availability

API Availability

Pricing Information

$100 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/voice/

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Categories and Features

Business VoIP

Not specified

Call Center

Not specified

Cloud PBX

Not specified

Categories and Features

AI Call Center

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Customer Experience

Not specified

IVR

Not specified

Popular Alternatives

RingCentral RingCX Reviews & Ratings

RingCentral RingCX

RingCentral

Popular Alternatives

3CX Reviews & Ratings

3CX

4.4 out of 5 stars
KrispCall Reviews & Ratings

KrispCall

4.4 out of 5 stars
Intermedia Unite Reviews & Ratings

Intermedia Unite

Intermedia
4.3 out of 5 stars
Microtalk Reviews & Ratings

Microtalk

Microtalk Europe Limited
Dialpad Support Reviews & Ratings

Dialpad Support

Dialpad
4.3 out of 5 stars
TeleCMI Reviews & Ratings

TeleCMI

TeleCMI Technologies
Genesys Cloud CX Reviews & Ratings

Genesys Cloud CX

Genesys
5.0 out of 5 stars