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What is Zoho Voice?

Establish effective multi-channel communication with both voice and two-way SMS functionalities. Take advantage of advanced call center features like call barging, power dialing, and performance analytics to improve call management efficiency. Connect with local customers in the US and Canada through SMS conversations using local numbers that facilitate voice and SMS interactions. Seamlessly transmit one-way international SMS messages to more than 100 nations. Enhance your workflow by integrating your Zoho Voice phone system with CRM and helpdesk software. Revamp your communication strategy to significantly boost customer engagement levels. Broaden your business's presence by acquiring local and toll-free numbers in different countries. Make calls with peace of mind, ensuring you stay within your budget. Experience outstanding call quality for all business communications while enjoying substantial savings, especially on frequent international calls. These features will not only help you build stronger relationships with your customers but also improve their overall satisfaction, ultimately leading to long-term loyalty and repeat business. By prioritizing such robust communication strategies, you can position your business for ongoing success and growth.

What is Voycell?

Voycell, a tech company based in Dubai, is committed to delivering a cutting-edge AI-powered communication platform that is tailored for your team's needs. This platform includes all the essential tools to improve connectivity, cooperation, and communication efficiency. Discover the features that have established Voycell as a preferred choice for businesses around the world. With Voycell, users can seamlessly make and receive calls via their browser, desktop, or mobile device, thanks to a comprehensive calling solution. Moreover, it supports the initiation of marketing and sales campaigns across multiple channels—such as voice, SMS, email, and social media—all within a single integrated platform. Voycell also provides advanced analytics that go beyond standard call metrics, offering significant insights into team performance. By utilizing an intelligent system for lead distribution, it enhances conversion rates and maximizes team efficiency by automatically allocating leads to agents. In addition, Voycell guarantees the success of every campaign through careful performance tracking, making it an essential resource for any organization striving to enhance its outreach and overall impact. This holistic approach to communication and analytics allows businesses to stay ahead in a competitive landscape.

Media

Media

No images available

Integrations Supported

Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
Truto
Zoho CRM
Zoho Desk

Integrations Supported

Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
Truto
Zoho CRM
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/voice/

Company Facts

Organization Name

Voycell

Date Founded

2025

Company Location

United Arab Emirates

Company Website

voycell.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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