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What is Zoho Voice?

Establish effective multi-channel communication with both voice and two-way SMS functionalities. Take advantage of advanced call center features like call barging, power dialing, and performance analytics to improve call management efficiency. Connect with local customers in the US and Canada through SMS conversations using local numbers that facilitate voice and SMS interactions. Seamlessly transmit one-way international SMS messages to more than 100 nations. Enhance your workflow by integrating your Zoho Voice phone system with CRM and helpdesk software. Revamp your communication strategy to significantly boost customer engagement levels. Broaden your business's presence by acquiring local and toll-free numbers in different countries. Make calls with peace of mind, ensuring you stay within your budget. Experience outstanding call quality for all business communications while enjoying substantial savings, especially on frequent international calls. These features will not only help you build stronger relationships with your customers but also improve their overall satisfaction, ultimately leading to long-term loyalty and repeat business. By prioritizing such robust communication strategies, you can position your business for ongoing success and growth.

What is ZIWO?

Discover exceptional call quality in the GCC with Crystal Clear Quality Call, a solution that enables effortless management of phone calls, WhatsApp messages, and SMS conversations all in one platform and seamlessly integrated with your CRM system. By obtaining localized phone numbers for each market you serve, you can significantly boost your outreach efforts and increase the likelihood of converting calls into sales, making it easier and more cost-effective for clients to get in touch with you. ZIWO equips you with the tools to gather all customer information in a single, centralized hub, complete with pre-built plugins for an extensive range of CRMs and popular applications, effectively turning the comprehensive customer perspective into a practical reality. With just a single click, you can link ZIWO to your preferred applications and CRM, enabling you to maximize productivity by utilizing client data optimally. Furthermore, you can effortlessly monitor your call center's performance through a variety of widgets that provide insights into agent effectiveness, queue usage, service level agreements, and much more. The capability to integrate ZIWO with your everyday applications ensures a more efficient workflow, while our robust, one-click installation of CRM plugins and various ready-to-use solutions significantly improves your business processes and boosts overall productivity. As you embrace the future of customer communication with ZIWO, you'll not only enhance operational efficiency but also cultivate deeper relationships with your clients, setting the stage for sustainable business growth.

Media

Media

Integrations Supported

Zoho CRM
Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
Truto
Zoho Desk

Integrations Supported

Zoho CRM
Bitrix24
Callab AI
Freshdesk
Freshsales
Pronnel
REM
Salesforce
Stackreaction
Zendesk
iTransfers

API Availability

API Availability

Has API

Pricing Information

$100 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/voice/

Company Facts

Organization Name

ASWAT Telecom & Media

Company Location

United States

Company Website

www.ziwo.io

Categories and Features

Business VoIP

Not specified

Call Center

Not specified

Cloud PBX

Not specified

Categories and Features

Call Center

Not specified

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