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What is ZoomMate?

ZoomMate is an AI-powered workplace productivity and automation platform developed by Zoom to help organizations transform conversations, meetings, and business information into actionable work. The platform extends the capabilities of Zoom AI Companion with agentic AI functionality for autonomous task execution, enterprise knowledge retrieval, and multistep workflow automation. Its meeting intelligence features include automated note-taking, customizable meeting summaries, agenda preparation, discussion analysis, and identification of follow-up actions. ZoomMate can search meeting transcripts, team chats, documents, contacts, and other information stored within Zoom Workplace to answer questions and retrieve relevant organizational context. Agentic search also connects to external applications and web sources, allowing users to research topics and analyze information across multiple systems. The platform provides prebuilt AI agents for sales, marketing, IT, finance, and other business functions, as well as tools for creating custom agents using organizational knowledge and connected applications. Users can interact with these agents directly or invoke them within Zoom Team Chat channels to request information and delegate tasks. Workflow automation supports scheduled briefings, recurring status reports, approval routing, CRM updates, meeting follow-ups, and actions triggered by events or messages. Its contextual memory capabilities retain relevant work information to help generate personalized responses and reduce the need to repeat instructions. ZoomMate integrates with Salesforce, Jira, Google Drive, Microsoft OneDrive, and other supported business applications while providing access to Zoom Slides, Sheets, Paper, and Canvas for generating professional deliverables.

What is Kore.ai?

Kore.ai is an enterprise-focused AI platform designed to help organizations build, deploy, and manage intelligent AI agents across a wide range of business functions. The company’s flagship Agent Platform, Artemis, serves as the foundation for creating agentic AI applications that support customer service, employee productivity, and operational automation initiatives. The platform provides tools for AI agent development, enterprise search, workflow orchestration, governance, and centralized administration. Businesses can use pre-built applications tailored to industries such as banking, healthcare, retail, human resources, recruiting, and IT, enabling faster adoption of AI technologies. Kore.ai also offers application accelerators through its marketplace, which includes AI agents, templates, and integrations that reduce implementation time and complexity. Organizations can build customized solutions that align with their unique business requirements while leveraging enterprise-grade infrastructure. The platform supports large-scale deployments and is designed to operate in highly regulated environments where security, compliance, and reliability are critical. Kore.ai integrates with leading technology ecosystems including Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, Amazon Bedrock, and Amazon Connect. Its AI capabilities help automate customer interactions, streamline employee support, improve information retrieval, and optimize business processes. The company serves global enterprises across multiple industries and supports organizations seeking to establish AI-powered digital workforces. Kore.ai enables businesses to accelerate AI adoption while maintaining the governance, scalability, and operational controls required for enterprise environments.

Media

Media

Integrations Supported

Jira
Salesforce
Elvance
Model Context Protocol (MCP)
Slack
Zoom Contact Center
Zoom Events
Zoom Rooms
Zoom Workplace

Integrations Supported

Jira
Salesforce
Amazon Bedrock
Amazon Web Services (AWS)
Asana
Freshdesk
Google Maps
HubSpot Service Hub
Intercom
Microsoft Azure
Shopify
Stripe

API Availability

API Availability

Has API

Pricing Information

$16.67/user/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/ai-assistant/

Company Facts

Organization Name

Kore.ai

Date Founded

2013

Company Location

United States

Company Website

kore.ai

Categories and Features

AI Agents

Not specified

AI Assistants

Not specified

AI Employees

Not specified

AI Meeting Assistants

Not specified

AI Productivity

Not specified

AI Tools

Not specified

AI Workspaces

Not specified

Generative AI

Not specified

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agent Marketplaces

Not specified

AI Agents

Not specified

AI Agents for HR

Not specified

AI Assistants

Not specified

AI Automation

Not specified

AI Call Center

Not specified

AI Chatbots

Not specified

AI Customer Service

Not specified

AI Orchestration

Not specified

AI Productivity

Not specified

AI Sales Agents

Not specified

AI Tools

Not specified

AI Voice Agents

Not specified

AI Workspaces

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Not specified

Employee Experience

Not specified

Enterprise Search

Not specified

Generative AI

Not specified

Live Chat

Not specified

Voice Bot

Not specified

Workflow Automation

Not specified

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