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What is klink.cloud?

Klink.cloud is a comprehensive customer engagement platform that enhances service efficiency by unifying various communication methods, such as in-app calls, social media messages, and SMS. Utilizing conversational AI and automated bots, it facilitates seamless interactions while providing virtual numbers globally. This platform is particularly beneficial for contact centers and businesses aiming to elevate their customer experience. In addition to its communication capabilities, Klink.cloud features a powerful CRM system, effective ticket management, and in-depth reporting tools, along with insightful analytics to optimize performance further. By incorporating such diverse functionalities, Klink.cloud empowers organizations to connect with their customers more effectively than ever before.

What is LeadDesk?

LeadDesk offers groundbreaking auto and predictive dialing capabilities that can elevate an agent's daily call volume from 40 to an astonishing 120. This significant increase in calling capacity can have a profound effect on your revenue and overall financial success. Featuring eight distinct dialing options, including both auto and predictive settings, LeadDesk equips your outbound sales agents to connect with customers effectively across various situations. Transitioning from a traditional manual dialing system to LeadDesk can enable your call center team to engage with three times the number of prospects each day. As a key decision-maker, you can improve your campaign's return on investment by leveraging LeadDesk’s user-friendly tools for creating, managing, and evaluating sales and marketing initiatives without the constant need for outside expertise. This autonomy allows you to fine-tune your call center strategies continuously using real-time analytics and historical performance metrics, ensuring that your campaigns are perpetually optimized for success. By adopting LeadDesk, you can harness its capabilities to not only enhance your operational efficiency but also significantly boost your sales potential, paving the way for unprecedented growth.

Media

Media

Integrations Supported

Pipedrive
Salesforce
Zendesk
ACTIVE Camp & Class Manager
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Sugar Connect

Integrations Supported

Pipedrive
Salesforce
Zendesk
BI Book
Capturi
GetAccept
IntraManager
Lyftrondata
Microsoft Power BI
Peaka
Playable
StarfishETL

API Availability

API Availability

Pricing Information

$14.99
2 Agent Seats
Unified Team Inbox
Unlimited Contacts
15,000 Message Monthly
Facebook Messenger
Instagram Channel
LINE OA Channel
Viber Channel
Chat Tags, Chat Notes
Essential Dashboard & Reports
Virtual Phone Number (Add-On)
Free Trial Offered?

Pricing Information

89€ / license per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

K-LINK

Date Founded

2017

Company Location

Singapore

Company Website

www.klink.cloud/

Company Facts

Organization Name

LeadDesk

Date Founded

2010

Company Location

Finland

Company Website

leaddesk.com

Categories and Features

AI Call Center

Not specified

SMS API

Not specified

Virtual Phone Number

Not specified

Categories and Features

AI Call Center

Not specified

Auto Dialer

Not specified

Call Center

Not specified

Customer Service

Not specified

Inside Sales

Not specified

IVR

Not specified

Power Dialers

Not specified

Predictive Dialer

Not specified

Sales Dialers

Not specified

Sales Engagement

Not specified

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