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What is klink.cloud?

Klink.cloud is a comprehensive customer engagement platform that enhances service efficiency by unifying various communication methods, such as in-app calls, social media messages, and SMS. Utilizing conversational AI and automated bots, it facilitates seamless interactions while providing virtual numbers globally. This platform is particularly beneficial for contact centers and businesses aiming to elevate their customer experience. In addition to its communication capabilities, Klink.cloud features a powerful CRM system, effective ticket management, and in-depth reporting tools, along with insightful analytics to optimize performance further. By incorporating such diverse functionalities, Klink.cloud empowers organizations to connect with their customers more effectively than ever before.

What is M-STAT?

We specialize in transforming how brands connect with their target audiences. For over two decades, our commitment has been to innovate within the mobile sector by employing creative strategies and personalized experiences. Our services include the vital infrastructure and key capabilities needed to ensure a smooth omnichannel conversational experience. Check out our email marketing tool, which fosters direct interaction with your audience, thus boosting engagement levels. Utilize our extensive omnichannel platform to create a unified marketing approach. Our unique all-inclusive method in mobile app development encompasses everything from consultation and technical assessments to design and cross-platform implementation. By developing agile solutions, we effectively merge mobile and web environments. Additionally, our bespoke mobile applications can be securely hosted in our data centers or deployed on your premises, providing both flexibility and security tailored to your business requirements. This holistic strategy enables us to meet the changing needs of the digital market successfully, ensuring that our clients are always ahead of the curve. Ultimately, we are dedicated to delivering solutions that empower businesses to thrive in an ever-evolving landscape.

Media

Media

Integrations Supported

ACTIVE Camp & Class Manager
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Pipedrive
Salesforce
Sugar Connect
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$14.99
2 Agent Seats
Unified Team Inbox
Unlimited Contacts
15,000 Message Monthly
Facebook Messenger
Instagram Channel
LINE OA Channel
Viber Channel
Chat Tags, Chat Notes
Essential Dashboard & Reports
Virtual Phone Number (Add-On)
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

K-LINK

Date Founded

2017

Company Location

Singapore

Company Website

www.klink.cloud/

Company Facts

Organization Name

M-STAT

Date Founded

2001

Company Location

Greece

Company Website

www.m-stat.gr/

Categories and Features

AI Call Center

Not specified

SMS API

Not specified

Virtual Phone Number

Not specified

Categories and Features

SMS API

Not specified

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