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What is klink.cloud?

Klink.cloud is a comprehensive customer engagement platform that enhances service efficiency by unifying various communication methods, such as in-app calls, social media messages, and SMS. Utilizing conversational AI and automated bots, it facilitates seamless interactions while providing virtual numbers globally. This platform is particularly beneficial for contact centers and businesses aiming to elevate their customer experience. In addition to its communication capabilities, Klink.cloud features a powerful CRM system, effective ticket management, and in-depth reporting tools, along with insightful analytics to optimize performance further. By incorporating such diverse functionalities, Klink.cloud empowers organizations to connect with their customers more effectively than ever before.

What is TeleCMI?

TeleCMI serves as a comprehensive platform for communication and collaboration, aimed at enhancing business connectivity and optimizing customer interactions. Users of SMS can engage in real-time collaboration while enjoying high-quality voice calls. By integrating with widely-used CRM systems, it allows for smooth synchronization that fosters efficient and tailored customer service experiences. Security is a top priority for TeleCMI, with all calls and messages being encrypted to protect sensitive information. Known for its dependable performance and outstanding call clarity, the platform guarantees consistent communication. Ultimately, TeleCMI equips businesses to deliver remarkable customer experiences, promotes effective teamwork, and significantly boosts productivity. Its user-friendly interface and robust features make it a valuable tool in today’s fast-paced business environment.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
ACTIVE Camp & Class Manager
Microsoft 365
Sugar Connect
Zendesk

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
LifeLinkr
Meritto
NeoDove
Rsoft CRM
Sell.Do
Vitrify IVF Software
Zoho CRM

API Availability

API Availability

Pricing Information

$14.99
2 Agent Seats
Unified Team Inbox
Unlimited Contacts
15,000 Message Monthly
Facebook Messenger
Instagram Channel
LINE OA Channel
Viber Channel
Chat Tags, Chat Notes
Essential Dashboard & Reports
Virtual Phone Number (Add-On)
Free Trial Offered?

Pricing Information

$0
Business Voice Basic Plan
$0
Minimum 1 User

Business Voice Premium Plan
$15 yearly, $20 If Billed Monthly
Minimum 1 User

Business Voice Enterprise Plan
Per User/Month
$25 yearly, $30 If Billed Monthly
Minimum 2 Users

Contact Center Premium Plan
$30 Per User/Month
$40 If Billed Monthly
Minimum 4 Users

Contact Center Enterprise Plan
$40 Per User/Month
$50 If Billed Monthly
Minimum 4 Users
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

K-LINK

Date Founded

2017

Company Location

Singapore

Company Website

www.klink.cloud/

Company Facts

Organization Name

TeleCMI Technologies

Date Founded

2016

Company Location

India

Company Website

www.telecmi.com

Categories and Features

AI Call Center

Not specified

SMS API

Not specified

Virtual Phone Number

Not specified

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition

Call Center

Not specified

Cloud PBX

Not specified

Sales Dialers

Not specified

Telephony

Not specified

Toll Free 800 Number

Not specified

Virtual Phone Number

Not specified

Popular Alternatives

TeleCMI Reviews & Ratings

TeleCMI

TeleCMI Technologies

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