Cvent Event Management Reviews

I have used the Cvent Event Management product for over 5 years that I love it. I think it is a great option to hold all of your event information.

I love that they continue to improve the product and they listen to the customers to see what they want/need.

The price is a little high and it does take some time to learn

Cvent does what it says on the tin.
I would recommend it for complex registration needs and reporting.

- The reporting is second to none. It has many templates that can be used to initially build out your initial report.
- Reports are customisable and almost anything can be reported on from the platform
- Cvent support can assist with creating a report for something specific if you can't find it in a template or editing phase
- Reports can be downloaded in 3 different formats including Excel
- Registration is robust and great for complex events with many types of sessions, registration types, hotel and travel, special requirements and free text fields

- it isn't always the most intuitive and it can be hard to find the answer to a question
- FAQ's, support and search function does not answer specifics
- Our own team of users seem to know more than the Cvent support team a lot of the time
- The system lacks flags for items that are necessary for event builds

I think Cvent is suitable for my company's needs. However, I would like to see more advancements in the design aspect.

I like that a lot of event planning aspects are available within the Cvent ecosystem. There are lots of tools to help you learn and navigate all of the Cvent software.

I don't like that there's a lot of limitations in terms of design flexibility with the website, registration, and emails.

Overall, Cvent is a powerful tool for event planners looking for a comprehensive solution that can handle all aspects of event management. Its strengths in integration, support, and analytics make it a valuable asset, though potential users should carefully consider the cost and complexity to determine if it aligns with their specific event needs.

Comprehensive Event Planning Tools: Cvent offers a variety of features for event planning, including venue sourcing, budgeting, and task management, making it a one-stop solution for organizers.

Robust Registration System: The platform provides a customizable registration process, allowing organizers to tailor forms and workflows for different event types and attendee needs.

Advanced Analytics and Reporting: Cvent includes detailed analytics and reporting tools that help planners track attendance, engagement, and ROI, providing valuable insights for future events.

Seamless Integration Capabilities: The platform integrates smoothly with other software solutions, such as CRM and marketing tools, streamlining data sharing and enhancing event marketing.

Strong Customer Support: Cvent is recognized for its responsive customer support team, offering assistance through multiple channels for smooth event execution.

Mobile App Functionality: The mobile app boosts attendee engagement with features like live polling, Q\&A, and networking opportunities, enhancing the overall event experience.

Cost Considerations: Cvent can be pricey, especially for smaller organizations or events with tight budgets, as pricing often depends on the number of attendees and features used.

Complexity for New Users: The platform's extensive features can overwhelm new users, necessitating a learning curve to fully utilize all tools and functionalities.

Customization Limitations: While Cvent provides customization options, some users may encounter limitations in design and functionality, restricting their ability to tailor the platform to specific event needs.

Implementation Time: Setting up Cvent can be time-consuming due to its comprehensive nature, requiring careful planning and training.

Potential for Feature Overload: For simpler events, the platform may feel overly complex, with tools that exceed basic needs.

Great overall. It takes a little while to get the hang of it but the community has a lot of articles to figure things out.

Lots of features, easy to use. Its easy for the attendees to use. Can add in a lot of special features.

Its hard to figure out what to link together sometimes.

Great! Super beneficial to capture all event aspects within one platform. Easy to manage and store information in one place

Event registration, Attendee Tracking, Email Communications, Budget management, pre and post event surveys

I have worked on 2 separate accounts that utilize Cvent and both accounts could not utilize certain features due to their own company's strict policies.

I’ve found Cvent to be a game-changer for event planning. It streamlines everything from registration to post-event analytics, making my job so much easier. The customization options let me tailor each event perfectly, and the automation saves me a ton of time. It took a bit to get used to all the features, but once I did, it became my go-to for every event I manage.

Comprehensive Event Management: Cvent covers all aspects of event planning, from registration and marketing to post-event analytics, offering a one-stop solution.
Customizable Features: Easily tailor registration forms, branding, and event layouts to match your specific needs.
Robust Reporting: Detailed analytics and reporting tools help track attendee engagement and measure event success.
Automation: Streamlines processes like communication and scheduling, saving time and reducing manual tasks.
Integration: Seamlessly integrates with various CRMs, email marketing tools, and other platforms.
Support for Virtual and Hybrid Events: Strong capabilities for managing virtual and hybrid events alongside in-person ones.

Appointments are quite long winded to set up, for what we require

Overall the program is easy to use, once you know what you are doing! I highly recommend the Cvent platform for you events!

This tool is quite easy to use, and intuitively built. Once you know what you are doing you can breeze through a set up! And we event templates, the next setup is easy!

Needs some updates to the invoice builder. Sometimes, the program shuts down while you are working. I wish the Web Designer would be set to automatically save. I have lost a good deal of work at times.

Our sites look professional and are easy to follow for anyone registering for our events. We love being asked the question - how did you create this amazing registration site? Cvent has been a great solution for our events.

Cvent is easy to learn, provides plenty of opportunities for training including certifications to enhance your own performance development, and access to customer service support for when you're stuck and need an expert solution.

I've provided feedback on various options we would like to have. Fortunately, Cvent provides us with a forum for suggesting product ideas and allows users to upvote the most interesting and needed ideas.

Overall, this is the only event management platform I have used, but it seems to be the best! I would recommend this product to others.

I enjoy that there are a ton of features you can use in Cvent. You can pull reports for almost any data you need.

I don't believe Cvent Community is up to date. When I can't find something, or need help, my team and I open have to message our account rep.

I have been using Cvent since 2014 and can say that I have had a great experience over the past 10 years and have seen so many new updates and features rolled out that make me excited to see what they can offer in the future, as well.

I like having the ability to execute an event from its inception all the way through execution and post-event using all of the Cvent platform whether it be via the Event Management platform, the mobile app, and onsite management.

The only con I would say is there is a limit to how customized you can make things at a certain point.

Cvent is like having a personal assistant who's obsessed with events. It handles the nitty-gritty, so you can focus on the fun stuff. Need to wrangle a guest list that's longer than your arm? Cvent's got you covered. Want to find the perfect venue without pulling your hair out? It's Cvent to the rescue.

Imagine having a crystal ball that predicts how your event will go. That's basically Cvent's analytics. It tells you what's working and what's not, so you can make your next event even better. Plus, it's like having a super-organized filing cabinet for all your event details. No more lost track of RSVPs or scrambling for contracts.

Basically, Cvent is a lifesaver for anyone who's ever planned an event. It's like having a trusty sidekick by your side, making sure everything runs smoothly.

Cvent is a comprehensive event management platform that truly shines in its ability to centralize and streamline the entire event planning process. Its robust features make it a standout choice for professionals juggling multiple events.

I appreciate how Cvent brings together everything from attendee registration and website creation to venue sourcing and post-event analytics into one platform. This consolidated approach saves countless hours and minimizes the risk of errors. The attendee management tools are particularly impressive, allowing for personalized experiences and efficient check-in.

Additionally, Cvent's data analytics capabilities offer invaluable insights into event performance, helping planners optimize future events and demonstrate ROI. While the platform might have a learning curve, the time investment is well worth it, considering the efficiency gains and improved decision-making it enables.

Overall, Cvent is a powerful ally for event planners looking to elevate their game.

Cvent is like a Swiss Army knife for event planners – it's packed with tools that can make your life a whole lot easier. It's great for keeping track of everything in one place, from guest lists to venue details. And the data you can pull out of it? Pure gold for understanding what's working and what's not.

But, let's be real, it’s not all sunshine and rainbows. Learning your way around Cvent can feel like trying to crack a code at first. It’s a big platform with a lot going on, and it can be overwhelming. Plus, while it's flexible, sometimes you wish you could tweak things a bit more to match your exact vision. And let's talk about the price tag; it can definitely give you sticker shock, especially if you're just starting out.

So, while Cvent is a powerful tool, it's important to weigh the pros and cons to see if it's the right fit for you and your events.

I have been using the Cvent Event Management tool for almost 10 years now, and have found it to make me job as a planning so much easier.

I love how the Cvent Management tool helps with the entire planning lifecycle. From event requests, sourcing, planning, budgeting and onsite help, the tool assists in every area.

I don't find all of the tool updates to always be helpful.

It is great, can be customised to your needs and always deliver best in class with great tools and features

Great event management tool, allows you the option of getting delegates and enhancing experiences while having logic and delivering all your events require

Can be very technical and require training, especially other teams that might not be as involved

Streamlines the Event Planning & Management, Cvent Event Management Support is the Best!
This simplifies the administration of each stage of the event lifecycle. This would provide you with the data and insights you need to maximize the reach of your event.
Attendee Hub is a one-stop-shop, Attendee Engagement and Event Feedback are amazing!!

Event Management platform helps us to host events of any size and various meeting types and formats (Face-to-face, Virtual, Hybrid).
I especially like the webinar functionality with communication features that enable us for more in-depth attendee networking than regular webinar software.
And, Cvent Event Management is known for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making.

Sometimes it seems like there are too many steps to achieve one thing.
Sometimes we face issues like it takes additional time and effort required for data entry when trying to import data.
The transition between classic and flex events was a little difficult to adopt when managing an event.

Cvent provides robust data management support and also provides good customer support. and we can get report and insights here easily.

Easy event website creation and Customizable registration process with good support. and the flexible features and easy data management.

It takes time to learn all features in Cvent the user interface can be more understandable and few integration challenges.

Cvent Event Management has saved me time as everything is so quick to set up instead of having to set things up manually, it has halved the time is used to take me to set up registration. It’s saving me and my clients money. Not having to pay third parties has also been useful due to not having to pay a % to the third party suppliers.

- Love how efficient it is
- Simple to use
- Quick to set up a new event
- Setting up templates is fantastic to save time with future events

Price, unless you purchase license and registration when they are on sale it’s a little expensive.

I've been a Cvent user for over five years now with three different employers. However much of a learning curve it has, I missed it when I was, briefly, not using it anymore!

Cvent can do everything, from your Call for Papers to on-site badge printing, with its strengths being a very thorough registration and emailing system. I've also used it for diagramming, wrangling exhibitors and speakers, and hosting virtual or hybrid events.

At this point, first diving into Cvent can get a bit overwhelming if you start with a complex event, due to all the features being there and not necessarily knowing where to find what.

Cvent support is by far the best support that I have ever had! The software is seamless and user-friendly. The features enhance productivity and efficiency!

Cvent has exceptional customer support!!!! Cvent provides a seamless registration - register online, selecting sessions, make payments, etc. The event app provides conference info, attendee schedules, networking opportunities and interactive features. The reporting tools allows us to track attendee engagement and much more to make our conferences better in the future.

There are no downsides to using Cvent, however, there is a learning curve. The cost is higher than other options but Cvent is by far the most robust, comprehensive platform!

Complete end to end solution for creating and executing In-person, Hybrid or Virtual events.
Very good online training and Community forums

1. Has all the tools and features to manage an Event end to end.
2. Ability to create and save Registration Templates to limit mistakes.
3. Rich A PI's for automated data integration .
4. Available integrations with Webex, Salesforce.
5. Surveys, Appointments
6. Lead scans , Batch scans apps
7. Rich reporting
8. Meeting request form to capture Event details and approvals.
9. 24x 7 excellent support

There are no dislikes that I have encountered so far.