HubSpot CRM Reviews

Our overall experience with HubSpot CRM has been quite positive. Its continuous updates with improvements showcase a commitment to staying ahead in the industry.

HubSpot CRM excels in its user friendly design, making it breeze for our team to navigate & utilize its features effectively. The platform's seamless integration with other HubSpot tools enhances our overall efficiency by providing a unified ecosystem for our sales & marketing activities.

While HubSpot CRM offers comprehensive features, the pricing structure could be more transparent. As our team grows, understanding the scalability & associated costs becomes crucial.

HubSpot CRM is an amazing customer relationship management tool.
The features of HubSpot CRM are excellent.

This CRM solution is easy to use.
I like the amazing capabilities of HubSpot CRM.
HubSpot CRM meets our expectations.

I do not dislike HubSpot CRM at all.
HubSpot CRM portrays simplicity.

HubSpot CRM has an intuitive, user-friendly and easy-to-use dashboard that can be customized to meet our specific needs. HubSpot CRM automate and streamline our sales and marketing activities thus improving productivity and efficiency. It is simple to engage with our leads and customers effectively.

HubSpot CRM in increases customer engagement. HubSpot CRM increases lead conversion. It enables ease of building long-lasting relationships with our customers and leads. It offers top-notch customer support. It is simple to identify, attract and generate leads with HubSpot CRM. It is a reliable tool for email marketing.

HubSpot CRM has achieved all my objectives thus I don't have any negative remarks to make.

It offers a robust solution for businesses seeking a user friendly platform to manage customer relationships. Its combination of customization, automation & scalability makes it a compelling choice, especially for organizations that can leverage the full suite of HubSpot tools.

It provides an intuitive & user friendly interface ensuring ease of navigation & quick adoption for users at all levels of expertise.

While the basic features are user friendly, mastering advanced features & integrations does requires time & training. particularly for users new to CRM systems.

HubSpot CRM makes communication very direct and resourceful.
Further, HubSpot CRM has proper marketing automation for business clarity.

HubSpot CRM is determined, and it ensure all social interactions are well handled.
The sales support and analysis is also well addressed.

HubSpot CRM has all measures that we require as a company.

Overall a great solution for companies looking for a user-friendly and scalable CRM. The detailed analytics make it all worth.

HubSpot has a user-friendly interface which makes it easy to understand all parts of the tool, also offers seamless integration with 3rd party applications.

The pricing can be a bit tricky when you need a more advanced plan, and there is a learning curve which is understandable for a tool with such features.

We've been using HubSpot for almost two years now and couldn't go without again. It's very easy to input data and the way HubSpot structures everything you can find what you need in a few clicks.

-HubSpot has a very clear structure to work in. Everything is connected in a logical sense
-You can automatically track all email traffic with clients by installing a plugin
-Versatility: HubSpot offers different packages and you just select what you need
-Excellent client service

-Setting up workflows can be a bit complicated and requires research to execute properly
-Sometimes the email plugin will malfunction and log you out when you don't want it to

HubSpot CRM is a very well made software, its work structure is very well elaborated and helps make our overall experience and use of each of its functions totally easy for us. We consider that we have had a fairly good experience with this CRM service, we have been able to make a lot of sales after arriving in our work environment, it allowed customers to feel comfortable during the sales process, since we became people more capable of meeting requirements of customers. Sales in our company have progressively improved thanks to HubSpot CRM, we have retained customers, offering them very attractive services and offers that they cannot refuse, I am very grateful to HubSpot for this behavior in my company.

HubSpot is used in our company as the default channel to transfer leads, to a process where they can resolve all the concerns of the sale and a successful negotiation can be carried out. One of the things I like the most about HubSpot is that I can import contacts instantly and from any device, you don't need to create a contact list in HubSpot CRM to track the sale, just export them from somewhere else and embed it into HubSpot. I love the integration it has with all my social networks, it's easy to capture a client on our social networks and transfer them to our HubSpot dashboard in an automated way, this saves us a lot of time. Another thing that I like is that it is correctly associated with our advertising campaigns, in our sales sector we have configured it so that it can track sales with clients obtained from advertising campaigns.

It would be excellent to be able to unite all the information that we collect from our leads and to be able to have general reports on the behavior that has occurred with potential clients. Currently, the reports are generated separately, depending on the clients obtained by various means, the reports of social networks are separated from those of the advertising campaigns, however, this is not a function that attracts our attention, we prefer to obtain reports complete and general reports of the sales that we have generated so that it is easier to have an accounting of the potential clients. By having all this information separated, it costs us a little more to analyze the information collected.

Overall, i have been pleased with the features that HubSpot CRM provides, i think that they have come a long way and there is great continued growth potential. It is probably a service that i will continue to use on and on.

I mostly have used HubSpot CRM with my Gmail program. The software integrates seamlessly with this platform and i am able to save contacts and conversations very easily.
Following up on leads and remembering what still needs to be done is made simple by HubSpot CRM!

Not as fully featured as i would have liked. It would be nice if the CRM was also had something built in for some project management tasks and workflows.

I definitely think this is one of the best free options on the market for CRM. I didn't play around with too much of the other offerings but there is a lot to play with and a lot of supported connections.

Easy to pick up for free and use for personal or business use. Helps keep you organized and very intuitive.

Starts to become a little unmanageable if you have a large use case for personal use but that is true with most any software of this type.

Overall, HubSpot CRM is a value for money tool which improves the overall productivity of the employee in getting effective leads and follow-ups.

- HubSpot CRM helps in getting effective follow-ups and leads with minimal efforts and time.
- It automates the marketing process, making it less time-consuming and saves the manpower.
- The User interface and layout of the tool is easy to use, and any beginner can be trained to use the tool effectively in little to no time.
- It easily integrates with third party applications like LinkedIn to maximize the accurate leads.

- The customer support is inconsistent, sometimes they are quite helpful and sometime confusing.
- Generated tasks are not easy to track.

In the whole, this is a great CRM tool that enables sales teams to manage their pipeline right from start to finish with a lot of ease.

Can easily manage the pipeline.
Seamlessly assign tasks to team members.
Easily track email lifecycle management with prospects and leads.
The best feature is creating lists and sequences.

There aren't much negatives about the product, but sadly you cannot send more than five automated mails with sequences.

Overall satisfied! I was glad that you have this kind of software that we can use in business. It's a big help for me and my company. I can easily track the sales of my team. Thank you very much!

It is very easy to use and navigate. It helps me a lot when it comes to sorting appointments scheduled, contracts sent over and track performance against quotas. I will recommend HubSpot to my friends and my family.

I don't have any issues with HubSpot so far. Looking forward for additional features in the future.

HubSpot is a great CRM system which will serve the need for most mid size organisations. It gets really powerful once you start combing the Marketing Hub, Sales Hub and Service Hub.

HubSpot make it very easy to start. You can integrate all you existing contacts from other sources. And they offer a great onboarding service which was really helpful.

The high level of flexibility sometimes comes with the downside of lack of clarity where to find what.
Unlike the rest of the system the knowledge base is not really customizable and very inflexible with the templates you have to use.

I use HubSpot every day and it's fantastic. It's reliable, easy to use, and easy to train new team members on.

The marketing email functionality is great. Super easy to use and schedule regular emails. Deal boards are a useful resource to track accounts. Automations save us so much time.

Individual features that we wanted to add like the knowledge base for the chat bot required us to go to a tier in pricing. That doesn't make sense for us.

We needed a CRM and we tried several different platforms. This platform has definitely helped us while we were starting out and performs most of the functions we've needed.

Easy to use, great features, smart design. Easy to set up and pretty straightforward to use. Plans that will work with any budget.

Can't think of anything that I didn't like about this one!

Overall I enjoyed using HubSpot as an application to keep my timeliness and projects in order. I really enjoyed many features including the schedule a meeting section.

- easy to navigate
- visually pleasing to look at
- aids in swift and quick workflow with the easy design

- platform takes a while to get the hang of
- I didn't use most of the things you can do on HubSpot, my work on it was very minimal

HubSpot CRM has been magnificent software for our real estate company, mainly because we integrate new properties to our property listings in this real estate company on a monthly basis, and this platform has been key to controlling all the negotiations we constantly catalyze with clients. I have loved this platform a lot, mainly because it helps me a lot to retain clients, to make various offers so that they agree to buy our properties, in addition, we have also been able to offer the real estate services that we offer in this company through this platform. In addition, this platform connects seamlessly with our ad campaign system, so every client that has been obtained during each ad campaign is immediately and automatically transferred to this CRM system, and we receive a suitcase and a half when this happens, to be able to talk with the potential client immediately, I really love being able to refer this client of the advertising campaign to their CRM system, in addition, this platform also has an excellent connection with social networks, therefore, each client that is obtained through social networks, I have also transferred the contacts from HubSpot CRM. I am very happy with the general results to the bearer so far, this platform has managed to make it easier for you to have more profits every year, in addition, it has provided us with a very easy system to control negotiations in real time with the collaboration of several of our real estate agents.

HubSpot CRM is the special platform to generate various negotiations with potential customers, with the help of this platform you can handle all kinds of negotiations very well, and it is also an excellent way to retain customers in your company. The things I don't like about this platform were:

1.- This tool is completely free, therefore, that is one of the main things I like about this platform, that I can carry out all kinds of negotiations, acquire new clients, monitor the negotiation, and register all kinds of contacts without the need Apart from paying additional fees, I love being able to use this platform for free, plus the entire sales team and all employees in the company will be able to access the features of this platform for free.

2.- I love the storage capacity that this platform has, since it can store many contacts within it, I can store all kinds of clients, store negotiations in the cloud without any type of limit, the platform capable of storing all those negotiation data, It is to store up to more than 500,000 contacts and store all messages sent or received with customers during each negotiation. I really love that this deck has such good storage.

3.- Another of the things that I like about this platform is that it has a lot of live TV, it allows me to communicate with each client that has already registered as a potential client within the platform, it allows me to have all kinds of requirements that they have clients during the negotiation process, in addition, it provides direct communication with the client, which ensures that I never lose communication with the client.

4.- It has excellent connectivity with all the inbox or mail tray that you did today. This is great because if we have acquired any leads through our email inbox, we can easily transfer that lead contact to this CRM platform, this connection is great and helps us to transfer all these lead contact details to the CRM platform easily.

5.- I also love that this platform is capable of allowing me to create all kinds of promotions, offers on the services or properties that I have in my company. Every time a property is on a price reduction, I can register that offer reduction within the platform and have a monitor of how much time is left until that offer ends. This function is very important since it helps us create very attractive offers for for customers.

Currently I don't have any kind of complaint regarding this platform, it has worked wonderfully in its version for computers and in its version for mobile devices, in addition, the registration process of new leads, the registration process of contacts and the storage in the cloud of all types of contracts without limits has left me really impacted, I consider that I currently have no type of complaint with that platform, I have been using it for more than three years for my company to be able to handle all the property negotiations that we carry out monthly, and never had any type of problem, I have always been able to have a consolidated communication with all the clients.

Overall, a really well tiered price plan for a pretty nicely laid out product. Good for employees and for customers.

Love that it can connect to just about every platform seamlessly. It is affordable and easy to use. The free consultation was nice in the beginning.

Not much bad to say, can get a little pricey depending on what you use it for.

My experience has been great with HubSpot. The Free and Starter plans offer great value and functions that can be a one stop platform to find client centered solutions.

Great Cloud based customer relationship management (CRM), great analytics & customer/stakeholder management.

It is a platform with numerous abilities and at first it can be difficult to navigate and would benefit from having more tutorials on the app to guide you through the differing functions.