Procare Reviews

I have had a great experience with Procare Solutions. Whenever we have needed help, customer service was always helpful. I love their billing platform the most. Easy to set up reoccurring invoices and also keep tract of subsidy payments.

I love Procare billing and how you can link siblings. It's also very easy to use. Customer service is also very helpful. It's very easy to keep track of subsidy payments as well.

I don't like that they do no have a list of birthdates on the dashboard somewhere. Where it would be easier to see upcoming birthdates. I think the filters are a little hard to set up as well. Still haven't figured out how to use the filters to see upcoming birthdays.

It has been good. We like that is integrates with our other Procare software. We have been using it for about 4 years now.

Easy to use for parents and teachers. It is good to be able to stay connected with families on a daily basis.

That it does not integrate with current payroll company

The app is great, I like to use it.

I don't know what to write but it's a great app.

N/A.

Procare has really made things much easier. Having everything in one app is much better for parents, teachers and administration.

The automated billing saves so much time. The parents and the teachers seem to like everything being in one program.

I would like more options for enrollment. I have several programs enrolling at the same time and can't charge separate registration fees.

I would recommend new schools or existing schools to take advantage of all the features Procare has to offer in its entirety. Customer support is great!

The ease of accessing reports at my fingertip. Staff communication is visible. Messaging is a great tool.

There is nothing that I would change about Procare. It is well designed and user friendly from first time users or pros.

My overall experience is really good, I don’t think there’s anything they need to work on really just remain the same.

The things I like about procare would have to be the communication with both the parents and staff members.

I didn’t like how slow the service would be sometimes.

So thankful this exist its literally been life changing. I love that I am able to work from anywhere at anytime from my phone or laptop.

I love how its at my fingertips and how easy it is to use it :) I also love the privacy settings so you can set who can see what.

No cons thankfully just make to make the time to learn all the extra features you guys offer

What I liked least about Procare Solutions is that the initial setup can be complex and overwhelming for new users. The software’s interface could be more intuitive, as some features require additional time to navigate and understand. Additionally, the pricing may be on the higher side, which could be a challenge for smaller centers.

What I liked most about Procare Solutions is its comprehensive and user-friendly platform that streamlines childcare management tasks, making it easier for both staff and parents to stay connected. The real-time updates and communication features enhance transparency and trust between caregivers and families. Additionally, the robust reporting tools help track child development and center operations efficiently.

What I liked least about Procare Solutions is that the initial setup can be complex and overwhelming for new users. The software’s interface could be more intuitive, as some features require additional time to navigate and understand. Additionally, the pricing may be on the higher side, which could be a challenge for smaller centers.

I have really enjoyed using this program and the staff were great rolling us over into it. They spent a lot of time working with us and answered all questions in a timely manner. Even after 2 years if I have a question they will answer in the chat box with a great time period and have helped me out every time.

I like how easy it is to communicate with families and have all the clock in and out system all in one program.

I don't like how the emergency contacts entered by parents can not be labelled in order of preference they would want us to call.

The team and myself find using Procare Solutions very easy. I would like to get to the point where we can use the product to send forms to parents for them to complete and sign.

Procare Solutions provides a sleek easy to use app along with a dashboard site that allows for my team to learn from attendance and activity data.

I don't find the document generator very useful.

Overall I love the usability and cost of Procare. We use the contactless sign in everyday. Some parents use the kiosk and others just use their phones. Great features.

We love the contactless sign in for parents. It's easy to setup and use. We use this feature everyday for our parents to sign their children in and out.

The newsletter section needs more templates. It would be nice if we could upload a newsletter and send out.

We will continue to learn and grow with this product as it has been a game changer for us! We like the ease of it all.

We have been using Procare for over two years now and we have loved the improvements. It is quick and easy to bill our families and they are making payments on time and with credit cards now. We can also see very quickly which students are in attendance each day.

We are currently experiencing any cons at this time.

Overall, I appreciate Procare and will continue to use it. It's easy to use and I would definitely recommend it.

I liked Procare's ability to interact with parents at any time. It offers parents the ability to check-in at any time with us as well as maintain their payments. It helps staff keep track of attendance, important facts for each camper, and has the ability to share photos with families.

It could use a greater degree of flexibility when trying to set up a payment plan that covers the daily rate for a partial month without having to extend into the following month.

Overall, I would recommend Procare to everyone. If you are looking for an easy way to communicate with parents or to keep up with the day to day of your facility, this is one of the best products to have.

I love the different activity features that it offers. It allows us to keep open communication with all of our parents and staff.

I don't have any dislikes, honest. I find Procare very useful.

Great. I enjoy using the program. I feel like the support and guidance could be better and a little quicker on their end.

Ability to have tuition express
Messaging is easy and fast with parents
Logging child activities and diapers is simple and fast

There are connection errors or outages quite often
We recently needed to get the door code fixed through Procare and it took about 3 months for it to be done which is a safety issue and was frustrating since it was all done through zoom and phone calls with the technician.

Overall, this software fits the bill for what we want to offer to our families. Their fast, friendly and supportive customer service is great and it is easy to use.

Procare offers great solutions for our organization, especially for sign in and sign out, parent portal, and epayments. CUSTOMER SERVICE IS TOP NOTCH!

There is some batch reporting I'd like to have, but it is not enough to detract from the other benefits the software provides for our before and after school care program.

Procare has been a pretty good resource but as time has gone on there are behind with technology. Their desktop system looks very old compared to other platforms on the market.

I like the all in one aspect where you can run your entire program using this software.

I don’t like that the software is only windows based therefore you cannot use Apple products for the desktop version. They are missing a lot of important report run options as well.

Overall Procare is an amazing asset to our business. The parents and teachers can use it with ease and it makes things simple to have it all in one place.

I like that Procare has everything in one place- tuition, records, reports, teacher clock in/out, tax statements, parent messages, etc.

There isn't anything that I don't like about Procare so far.

To leave Procare, move all my data, pay more and have a learning curve of a new program it would really have to WoW me.

I have used Procare daily for 27 years. I love the move to Procare Solutions. I was able to save $ and drop Quickbooks for the payroll. I can manage the center students, parent communication, staff and payroll all with one program. They just added a staff training feature so all the same features as the other programs available. I love being able to access it from anywhere. They have the best customer service, and they are well trained.

Is to many choices a problem? It can take a bit to find the correct report I need. If I can't find one I can use the data reports to create my own.

Procare has been a success at our center. When other businesses call to offer their product we are happy to say we will stick with Procare.

Procare has a range of features that fit right into our Learning Center. One of our most favorite features is the option Kiosk! This allows our parents to sign in and out their children. Each authorized pick-up person has a code unique to them which increases security. We can also send reminders and messages for them to read while signing in/out.

The Desktop version Could be a little more modern.