Sonetel Reviews

I don't have a lot of experience with a Sonetel alternative services, but this one seems to fit all of my needs.

- Good service, kind support
- Reasonable prices
- Possibility for trial
- Website is fast and easy to use

- I had added a new phone number, but it wasn't active. It was a bit hard to find the reason and the expected solution (I had to provide some documents at the end)

Excellent and definitely helps us in our day-to-day business. The flexibility in getting new phone numbers quickly in different locations is a game changer for us.

Easy to use, great functionality. Especially good for cross-border communication. can be used both as a mobile app and PC app.

Can be slightly slow at times, but appears to have gotten better after last update. In any case not a big issue.

Service gets an 9.25/10 from me. The status page should reflect the efforts of technicians fixing issues with the service online or the software (Apk).

The information provided is comprehensive, covering all possible areas of interaction with the user/customer: mobile & laptop; operation of the Apk and minor technical details of its functioning. The customer service operator is patient, knowledgeable and accessible (with time zone restrictions applied).

The service itself (virtual mobile) has been suffering stoppages attributed to third parties (local US providers), but the consequences for the user/customer's business are potentially disastrous. Also, the USA out going calls problem had been solved but the status page had not been updated. Hence my assumption that the issue had not been fixed, whereas in fact the problem was new: a glitch with the mobile Apk.

Great experience, I have updated my plan to a yearly plan to get the most of this service. Highly recommended.

What i really like about Sonetel is that you can get a free virtual phone number in any country you like.
They have a great support that replies to any issue within few hours. And they do their best to solve any type of problems.
The price is very reasonable and the application is professional.

The FAQ section is limited but they really answer any question fast so I don’t mind it.

Great experience overall, will definitely be staying as a long term customer. I will be recommending Sonetel to startup friends in need of international phone numbers.

- Onboarded to Sonetel extremely fast and efficiently. Glad to see they are very compliant in local rules and it shows a great level of professionality. Also helps me to know my information is safe with them and the numbers I'm using are clean.
- Awesome support team who actually cares and reaches out to help with any problems that arise.
- Great interface, awesome features, no other service I've found is this simple to use.

No complaints, any small problems that came up during the set up process was immediately resolved.

I have been using the product for 5 years. It's easy to use. The call cost is low. Lots of people like this product.

Easy to make calls. We can import phone contacts into the Sonetel app. Make calls easy. Sonetel also pays interest for the balance.

Dialing function could have better designed. But it should be OK.

Great experience overall. I have been using their services for the last two years and never had any problems.

Affordable, top customer service, user friendly. The team behind Sonetel is very helpful and polite.

Not compatible with mobile, design can be improved.

I am having a great experience using Sonetel number for incoming calls. and hopeful to get job soon too.
I choose my desired number which is easy to remember anyone.

I have recently received PR for Australia but I was skeptical to leave current job and move to Australia without any job.
Now with Sonetel virtual number I can apply for jobs in Australia and participate in interviews. I hope it will help to get job before I move.
I have started receiving calls as well for interviews.

Another good thing is you can choose your own number from the list of available numbers.

1. Initially I had issues forwarding calls to my local number but now everything is sorted.
2. You cannot make outgoing using this number or may be it requires a premium plan. I am not sure of that.

I have used Sonetel before and me coming back to use Sonetel is a confirmation that I was already satisfied by the company, the service and pricing.

Great service and the speed of response was a pleasant surprise. Earlier I already used Sonetel and returning for me confirms my satisfaction.

Nothing specific for me I didn't like, no complaints so far.

This is an excellent company with a great product. My overall experience has surpassed my expectations.

I liked the ease of accessing the product, and the pricing is excellent. Sonetel's customer service is fantastic. These guys are on top of their game. I would highly recommend the company and the services they offer.

None. I did not have a negative experience with the company nor with their products on offer.

My question was answered as I expected. Good response time.

I like the short amount of time it takes to answer my question. I get the response I want and now I know how it works.

I think everything was perfect. I didn't have any specific problem during the communication with support.

I got an email within minutes for the resolution! the service is fast and accurate.

I got an email within minutes for the resolution! the service is fast and accurate.

This is how it should with customer service.

Well there was nothing that I did not like yet I am still a beginner user of their service will see how it goes.

My overall experience is that I am very happy to use the customer support of Sonetel because they provide me with a solution directly.

Whenever I have a question they answer me fast and accurately. We have not faced any issue with the Sonetel platform.

No cons yet. Every time I need assistance from Sonetel they are ready to provide.

This whole thing is still quite new to me as a user so I am not sure if it is reliable, however do far seems alright.

The website looks easy enough to use. It is also nice that you can pay by PayPal so doesn’t need a credit card.

The website version seems to be not updating as prompt as I would like.

Overall I requested a number and with their quick response now i have my number working.
Also I'm using their US number since last year and I'm satisfied with Sonetel.
Sometimes I need to pay through PayPal as my card directly does not get processed.

I requested a number and with their quick response now i have my number working.
Also I'm using their US number since last year and I'm satisfied with Sonetel.

Sometimes I need to pay through PayPal as my card directly does not get processed.

Cost-effective solutions with usage billing and multiple configuration options for a tailor-made solution. Excellent and quick assistance from the support team is worth mentioning as well.

Sonetel provides top solutions for toll-free phone numbers that are perfect for allowing the customers of our various markets to reach our company.

Nothing really to complain about. Sonetel covers all our needs.

My overall experience using Sonetel was exciting and I enjoyed making calls and helping my staff to adjust to the simplicity of using Sonetel.

Sonetel is very easy to use with very good customer support with very few issues being encountered during my use.

I had no dislikes as it is very simple and easy to set up. I have no complaints.

We're using Sonetel to run our international phone numbers. There are many providers for international call forwarding, but Sonetel offers the best value for money and a service that focuses on the essentials - just what you need, not more, very transparent and so far quite reliable. We can definitely recommend it.

- Super easy sign-up
- Big choice of phone numbers in various countries
- Reasonable forwarding prices
- Awesome: SMS reception on Sonetel numbers
- Good customer support

- Admin front-end could use UI overhaul
- Not all exceptions are handled with helpful error messages

Great experience in purchasing the number.
Reliable services. Found it useful since I get all the countries contact that I want at one place.

1. Fast services
2. Response timing
3. process of buying is very easy
4. Reliable Service
5. work like you have a sim in your phone, it is that fast your call get forwarded.

Didn't find any cons.
At first I had issue with timing of activating the number but they have improved it very well. I got it done very fast.

I recently signed up to Sonetel and it was very easy, the dashboard is simple to use and makes sense. The customer service was also fantastic when I had a few questions about verification.

I recently signed up to Sonetel and it was very easy, the dashboard is simple to use and makes sense. The customer service was also fantastic when I had a few questions about verification.

Not much really! Everything works as it should. Well done.