What is Sonetel?
Experience seamless communication with a free app that combines global phone numbers, customer chat, and team collaboration. You can obtain a local number from virtually any country or city, enhancing trust with visitors to your website, which can potentially boost sales. If you utilize our chat feature on your site, you can secure this service at no cost; otherwise, subscriptions begin at just $1.79 per month. Incoming calls can be answered for free through our innovative apps or redirected anywhere in the world for the same price as a local call. By supporting globalization and entrepreneurship, we aim to contribute positively to the world by equipping business owners in distant regions with tools that bridge gaps and create equality. Currently, around 160,000 out of the 170 countries that joined have transitioned to paying customers, showcasing the demand for effective communication solutions worldwide. Our mission is to continue fostering connections that empower individuals and businesses alike.
Pricing
Company Facts
Product Details
Product Details
Sonetel Categories and Features
Telephony Software
Team Communication Software
Team Chat Software
SIP Trunk Provider
Live Chat Software
Business Phone Systems
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Help to find abroad jobs
Date: Oct 28 2022SummaryI am having a great experience using Sonetel number for incoming calls. and hopeful to get job soon too.
I choose my desired number which is easy to remember anyone.PositiveI have recently received PR for Australia but I was skeptical to leave current job and move to Australia without any job.
Now with Sonetel virtual number I can apply for jobs in Australia and participate in interviews. I hope it will help to get job before I move.
I have started receiving calls as well for interviews.
Another good thing is you can choose your own number from the list of available numbers.Negative1. Initially I had issues forwarding calls to my local number but now everything is sorted.
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2. You cannot make outgoing using this number or may be it requires a premium plan. I am not sure of that. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great service!
Date: Apr 15 2022SummaryI have used Sonetel before and me coming back to use Sonetel is a confirmation that I was already satisfied by the company, the service and pricing.
PositiveGreat service and the speed of response was a pleasant surprise. Earlier I already used Sonetel and returning for me confirms my satisfaction.
NegativeNothing specific for me I didn't like, no complaints so far.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent Product and Service
Date: Apr 28 2022SummaryThis is an excellent company with a great product. My overall experience has surpassed my expectations.
PositiveI liked the ease of accessing the product, and the pricing is excellent. Sonetel's customer service is fantastic. These guys are on top of their game. I would highly recommend the company and the services they offer.
NegativeNone. I did not have a negative experience with the company nor with their products on offer.
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Verification
Date: Nov 02 2022SummaryMy question was answered as I expected. Good response time.
PositiveI like the short amount of time it takes to answer my question. I get the response I want and now I know how it works.
NegativeI think everything was perfect. I didn't have any specific problem during the communication with support.
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Fast service!
Date: Jan 28 2022SummaryI got an email within minutes for the resolution! the service is fast and accurate.
PositiveI got an email within minutes for the resolution! the service is fast and accurate.
This is how it should with customer service.NegativeWell there was nothing that I did not like yet I am still a beginner user of their service will see how it goes.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great and Fast support
Date: Nov 08 2022SummaryMy overall experience is that I am very happy to use the customer support of Sonetel because they provide me with a solution directly.
PositiveWhenever I have a question they answer me fast and accurately. We have not faced any issue with the Sonetel platform.
NegativeNo cons yet. Every time I need assistance from Sonetel they are ready to provide.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
First time user
Date: Nov 10 2022SummaryThis whole thing is still quite new to me as a user so I am not sure if it is reliable, however do far seems alright.
PositiveThe website looks easy enough to use. It is also nice that you can pay by PayPal so doesn’t need a credit card.
NegativeThe website version seems to be not updating as prompt as I would like.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Service, Fast Reply!
Date: Sep 21 2022SummaryOverall I requested a number and with their quick response now i have my number working.
Also I'm using their US number since last year and I'm satisfied with Sonetel.
Sometimes I need to pay through PayPal as my card directly does not get processed.PositiveI requested a number and with their quick response now i have my number working.
Also I'm using their US number since last year and I'm satisfied with Sonetel.NegativeSometimes I need to pay through PayPal as my card directly does not get processed.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Sonetel is a top provider of telephony solutions for customers services
Date: Feb 07 2022SummaryCost-effective solutions with usage billing and multiple configuration options for a tailor-made solution. Excellent and quick assistance from the support team is worth mentioning as well.
PositiveSonetel provides top solutions for toll-free phone numbers that are perfect for allowing the customers of our various markets to reach our company.
NegativeNothing really to complain about. Sonetel covers all our needs.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Sonetel
Date: Jul 29 2022SummaryMy overall experience using Sonetel was exciting and I enjoyed making calls and helping my staff to adjust to the simplicity of using Sonetel.
PositiveSonetel is very easy to use with very good customer support with very few issues being encountered during my use.
NegativeI had no dislikes as it is very simple and easy to set up. I have no complaints.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Essential tool for start-ups with great value for money
Date: Sep 17 2022SummaryWe're using Sonetel to run our international phone numbers. There are many providers for international call forwarding, but Sonetel offers the best value for money and a service that focuses on the essentials - just what you need, not more, very transparent and so far quite reliable. We can definitely recommend it.
Positive- Super easy sign-up
- Big choice of phone numbers in various countries
- Reasonable forwarding prices
- Awesome: SMS reception on Sonetel numbers
- Good customer supportNegative- Admin front-end could use UI overhaul
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- Not all exceptions are handled with helpful error messages -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best and Fast services for buying phone number
Date: Apr 08 2022SummaryGreat experience in purchasing the number.
Reliable services. Found it useful since I get all the countries contact that I want at one place.Positive1. Fast services
2. Response timing
3. process of buying is very easy
4. Reliable Service
5. work like you have a sim in your phone, it is that fast your call get forwarded.NegativeDidn't find any cons.
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At first I had issue with timing of activating the number but they have improved it very well. I got it done very fast. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great customer service
Date: Jul 17 2022SummaryI recently signed up to Sonetel and it was very easy, the dashboard is simple to use and makes sense. The customer service was also fantastic when I had a few questions about verification.
PositiveI recently signed up to Sonetel and it was very easy, the dashboard is simple to use and makes sense. The customer service was also fantastic when I had a few questions about verification.
NegativeNot much really! Everything works as it should. Well done.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use, helpful customer service!
Date: Apr 02 2022SummaryI will continue to use this product and recommend it to anyone that asks for guidance on a forwarding service!
PositiveVery helpful customer service! Easy to use website. Great price for what you get!
NegativeNone that i can think of or seem to find with the system.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Reviewing Sonetel
Date: Dec 12 2022SummaryI have found the services of Sonetel very useful and practically without a second of downtime. I had a call drop issue at an exact talk time of 15 minutes which is not an issue with Sonetel. I would recommend this service to everyone.
PositiveSonetel has state-of-the-art services, I was astonished to see the straightforward approach on their portal. they provide more services than an average service provider. wonderful support team.
NegativeThey should have an Outbound calling feature as well as a mobile App.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great customer service
Date: Nov 29 2022SummaryMy overall experience so far has been very good. Good connection, always working, and very good customer service.
PositiveI got a very quick and friendly response from customer service to a problem which paused my account, and the solution came along right away. Thank you very much!
The phone connection is always working very well.NegativeRecently the pricing went up 100% for my country, probably not Sonetel's making but their partner.
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Since a while I get spam calls from US insurances through this phone number. This number shouldn't be available to spam. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great customer support
Date: Feb 18 2022SummaryThey were very responsive and helped me activate my phone number within 1 day.
PositiveCustomer support is very helpful.
NegativeThe features are good but subscription could be cheaper.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Report
Date: Sep 09 2022SummaryIn these times it is an excellent way to contact new consumers and it makes it easier to have a phone number in other parts of the planet.
PositiveIt is an excellent tool for communication between consumers and companies, it makes the process easier and facilitates access for consumers.
NegativeI find the cost of calls a bit high, perhaps in the future this may be more competitive
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Immediate support service replies
Date: May 20 2022SummaryOverall positive and hoping it will stay so. Call quality seemed good with no problems connecting and good sound.
PositiveGood customer care and fast replies. Fairly fast verification process. Easy to register and start using.
NegativeCould have done the verification before charging money in case it’s not approved.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Supportive Customer Service
Date: Feb 16 2022SummaryI would certainly recommend this to others. Though I have not used the service very much, I have so far found it a helpful product.
PositiveThe customer service team was very helpful. The associate who supported my engagement with this product made the process a lot easier, with prompt and informative responses. He was also very patient and helped me through the process.
NegativeNo cons come to mind. I felt that the associate was very welcoming and responsive.
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